CHC Flyer - Summer 2018 - 6


As 2018 began and the fiscal cliff lingered unresolved, Henry Schein
joined with you, our community health customers across the country,
in speaking for the patients and neighborhoods who depend so
much on receiving essential healthcare through your programs.
Stanley Bergman, Chairman of the Board and Chief Executive Officer
of Henry Schein, highlighted the critical role of community health
centers in assuring not simply access to care, but integrated,
cost-effective health services that promote wellness and improved
outcomes, during a television appearance at the annual meeting of
the World Economic Forum in Davos, Switzerland.
While everyone breathed a sigh of relief once funding was
approved by Congress, maintaining and growing viable oral health
programs can be a daunting challenge, even when federal funding
is readily allocated. As such, now would be a good time to share
ideas and best-practices from around the country that might help
your program increase revenue, quality outcomes, and enhanced
patient experience. The fiscal cliff was a harsh reminder: "no money,
no mission."
One of the most important baselines every dental program should
have is a strong understanding of its clinical operational overhead.
Why? Because clinical time is not just patient care time, but is THE
only revenue generation time. You should know your program
overhead by cost, per provider, per minute. It is this knowledge that
will help you define and quantify cost of inefficiencies and value of
contemplated improvements or initiatives, whether it is adopting
a new technology or material or implementing processes that
enhance patient and treatment flow.


This puts total clinical hours between 1450 and 1650 hours per
year (note: the higher number is ideal. If your FTE dentists are
spending less than 1450 hours a year on clinical time, your ability
to see patients and generate sufficient revenue may be
compromised, unless you have a clinical director administering a
large program).
Finally, take your clinical overhead and divide it by number of FTE
dentists and number of clinical minutes. You now have a good
baseline for cost per minute per provider. Use this to calculate
inefficient scheduling, cost to provide different types of treatment,
and value of adopting change or to establish RVU's.
Here is a formula that will help you make that calculation:
An FTE clinician is paid based on 2020 hours per year.
However, of that, the following are not clinical hours and
should be totaled and subtracted from 2020 to determine
total clinical hours:
Annual Leave: 80-160 hours, depending on benefits
Sick Leave: 80 hours
Paid Holidays: calculate number of paid holidays by 8 hours
Administrative Time and Staff Meetings: 160-200 hours
Conferences and CE: 30-40 hours

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Table of Contents for the Digital Edition of CHC Flyer - Summer 2018

Table of Contents
CHC Flyer - Summer 2018 - Cover1
CHC Flyer - Summer 2018 - Table of Contents
CHC Flyer - Summer 2018 - 3
CHC Flyer - Summer 2018 - 4
CHC Flyer - Summer 2018 - 5
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CHC Flyer - Summer 2018 - Cover4