ConnectDental Integration Stories - Vol 3 - 7

WHAT TECHNOLOGY HAS MOST IMPACTED
YOUR PRACTICE?

that is compatible with most of the popular practice
management systems and CAD/CAM solutions.

"CAD/CAM is a no brainer," said Dr. Busch. "I use it day
in and day out and do eight or nine units per day. The
machine is always running."

"Before the lab even gets the case, they are receiving the
lab prescription," said Dr. Busch. "You don't have to be a
Dentrix user or Henry Schein customer to use it. Anyone

Running a close second to the CAD/CAM is the cone

can use it with any software. You can do all of your lab case

beam system.

management from one spot, whether it's digital or analog."

"The cone beam unit is a big purchase, but you can do a

For restorations that are milled in-house, the efficiencies

lot with it. It's comparing man-hours to computer hours.

are also dramatic. There are significant cost and time

When you can reduce man-hours, you reduce your costs.

savings to milling restorations in-house using the

As technology increases, inefficiencies decrease."

Planmeca system, but in Dr. Busch's opinion, it also
creates a superior product.

HOW HAS TECHNOLOGY INTEGRATION
BENEFITTED THE PRACTICE?

"It takes many steps to produce a crown the traditional way,
and now we can do it in a single mouse click right here. I
believe the opportunity for error goes down with fewer

Profitability
"Technology integration has definitely increased collections

steps, so I think it's actually a better restoration. It's a
completely different way of thinking about things."

and production by at least 15%," confirmed Dr. Busch.

Patient and Staff Satisfaction
For example, 70-80% of dentistry done in America is
single-tooth dentistry. You can take care of a patient in an

"The goal at the end of the day is to spend more time
with your patient and to have them feel like they've

hour and they don't have to return for a second visit. That

been listened to. And that's where technology comes in.

happens about 70% of the time. You've just recouped 16-

We're busy because we mirror everyday society and its

24 hours a month because patients aren't coming back for

technological advances, and we are giving patients the

a second visit you aren't being paid for.

same conveniences they receive in other parts of their life.
My staff loves the integration. Anything that makes their

When you integrate technology, there are great rewards.

job easier, they love."

We've grown from six chairs to 11, I've added an associate,
and we've had 14% growth every year since I started the
practice 25 years ago."

Efficiency

STRATEGIES FOR IMPLEMENTING NEW
TECHNOLOGY
"I'm more of a ready, shoot, aim kind of person," laughed

Everyday efficiencies powered by cutting-edge, time-

Dr. Busch. His implementation and training strategy is

saving technology have now broken into the dental world,

simple - install new technology and let the staff learn it as

noted Dr. Busch. One example of that is digital intraoral

they go. "The technology is pretty intuitive, and mimics

scanning that takes the place of traditional impressions.

what the staff does outside of work on their mobile
devices. People know how to right click, double click,

"When we use an intraoral scanner, we're shortening up

swipe left, swipe right."

the digital workflow by at least 35%."
About 75% of the doctor's cases are milled in-house;
the others are fabricated at an offsite lab, and the
lab prescription is sent over the internet using DDX,
or Digital Dental Exchange, a Henry Schein service

1-800-890-8153 // www.henryscheindental.com

7
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ConnectDental Integration Stories - Vol 3

Table of Contents for the Digital Edition of ConnectDental Integration Stories - Vol 3
