Equipment & Technology Catalog 2015 - 176

Terms and condiTions
THE HENRY SCHEIN PRICE POLICY:

GUARANTEED SATISFACTION:

We endeavor to maintain prices for the duration of a catalog, but we
reserve the right to make price adjustments in response to manufacturers'
price increases or extraordinary circumstances. Prices are subject to
change without notice.

If you have tried a product and it is defective or does not perform
satisfactorily, we will provide credit, exchange or refund.
It's your choice.

Henry Schein, Inc. ("Henry Schein") and customer agree that the terms and conditions hereinafter set
forth shall govern the relationship between Henry Schein and the customer to the extent that the parties
do not have a written agreement in effect that conflicts with such terms and conditions. Customer
acknowledges and accepts all such terms and conditions by placing an order for goods with
Henry Schein, and upon Henry Schein's delivery of the order to the customer.

WARRANTY:

Choose Your Payment Method
2% Cash Back or Maximum Rewards on all purchases with the
Henry Schein Credit Card. To apply now, call: 1.866.398.9296 or
online www.henryschein.com/creditcard
Reduce the cost and administration of paying Henry Schein-
Pay electronically (ACH Debit) or set up AutoPay. Please call Customer
Service for details.
For your convenience, we provide several payment alternatives. Orders billed to your account
may be paid by ACH Debit, Check by Phone, or Check. If you prefer, you may use your Henry
Schein Credit Card, American Express, Visa, MasterCard or Discover Card when placing your
order. All sales are subject to our normal terms and conditions.
Check payments must be mailed to:
Henry Schein, Inc. * Dept. CH 10241 * Palatine, IL 60055-0241
All sales are subject to credit approval. Invoices are payable within agreed terms of sale.
Open Accounts Receivable:
All unpaid accounts receivable past due are subject to a 1.5% finance charge.

DELIVERY TERMS:

Unless otherwise agreed, freight terms are FOB Shipper's Dock ("Ex Works" outside
North America). Title passes at the time the shipment is loaded at the shipper's dock.
Continental U.S.:
All orders will be subject to a handling charge. This charge includes freight, except for additional
carrier charges related to special delivery services and hazardous material shipments.
Special orders are subject to additional freight charges.
Alaska, Hawaii & Pacific Protectorates:
Standard shipping methods provide direct, reduced cost, expedited air delivery service to all
accounts in Alaska and Hawaii. Customers in the Pacific Protectorates are offered direct surface
transport, or postal services for reliable delivery. No additional surcharges apply, except when
special services are requested. Low-level hazardous items (dangerous goods in accepted
quantities and Consumer Commodity ID 8000) are now available via UPS 2nd-day air.
Guam, Puerto Rico, U.S. Trust Territories & Virgin Islands:
* All orders will be subject to a handling charge. This charge includes freight through the
United States Postal Service (USPS).
* Special delivery orders and hazardous material shipmentscan be shipped via United Parcel
Service (UPS) for an additional charge. No minimum order amount or weight applies.
Speak to your International Representative for details.
Outside U.S. (50 States):
If your order is being shipped outside the U.S. (50 states), please refer to the International
Terms & Conditions at henryschein.com. Unless otherwise agreed, freight terms are FOB
Shipper's Dock ("Ex Works" outside North America). Title passes at the time the shipment is
loaded at the shipper's dock. Customer is responsible for compliance with any applicable
import requirements.

RX PRODUCTS & CONTROLLED SUBSTANCES:

Regulations require us to limit the sale of Rx and controlled substances only to registered, licensed
healthcare professionals. If you are a new customer or have recently moved, please furnish us with
a copy of your updated state DEA registration. For controlled substances, furnish a copy of your DEA
registration verifying your shipping address. Please note that all orders for controlled substances are
subject to a due diligence review process. Schedule II controlled substances can be ordered
electronically or by mail. For information on our Controlled Substance Ordering System please visit
www.henryschein.com/e222; if you prefer to continue using Federal 222 Forms to order Schedule II
controlled substances, please mail the form to:
Henry Schein, Inc. * Suite 300, 5315 West 74th Street * Indianapolis, IN 46268

REGULATORY REQUIREMENTS:

Local regulatory requirements may apply to use or installation of certain products. Be sure to
understand and comply with any such requirements prior to purchase, use, or installation of products.

Henry Schein will honor the full duration of each manufacturer's warranty regarding parts.
Henry Schein provides a 90-day warranty for labor.

RETURNS:

WE CANNOT ACCEPT ANY RETURNS WITHOUT PRIOR
AUTHORIZATION.
To arrange for a return, simply call our Customer Service department or contact your
Sales Consultant. The following conditions must be complied with:
* All returns must be accompanied by a copy of your invoice and a reason for the return.
* Merchandise must be returned in its original container, unmarked, and properly packaged.
* Returned products must have been purchased within the previous thirty (30) days.
Any returns past thirty (30) days are subject to a restocking fee.
* Shortages or errors in shipments must be reported within seven (7) days of invoice date
to issue credit (if applicable).
* Shipping charges will apply on all returns.
Exceptions:
The following special, customized, or government-regulated items are not returnable:
* Opened handpieces, small equipment, and custom-ordered equipment
* Special order items (products that we do not ordinarily stock)
* Personalized and imprinted items
* Opened computer hardware and software
* Controlled substances * Hazardous materials
* Expired products * Items that cannot be returned to the manufacturer
* Any item marked non-returnable
Prescription Drug Returns:
Please note that in order to comply with Federal and State Pedigree requirements,
Henry Schein's policy on the return of Rx Drugs is as follows:
Rx Drugs which Henry Schein has purchased from wholesalers are not returnable.
These items will be identified in your invoice with the code WH.
Rx Drugs which are purchased by Henry Schein directly from the manufacturer may be
returned providing that the following key elements are met:
1) Only returns due to error in order or delivery will be allowed.
2) Returns of Rx Drugs will only be accepted if Henry Schein is notified within 14 calendar
days of receipt of the shipment and valid return authorization is issued by Henry Schein.
3) The Prescription Drug Marketing Act requires any customer returning Rx Drugs to complete
and return a Prescription Drug Return Authorization form. Federal law requires that the
healthcare entity returning Rx Drugs document that the product was kept under proper
storage and handling conditions while in their possession and during the return of the
product. To get a copy of the form and proper return authorization, please contact
Customer Service.
4) In addition, Pedigree regulations require that the healthcare entity returning Rx Drugs
certifies that the product being returned is the same exact product purchased from HSI.
5) Henry Schein will not issue credit for any returned Rx Drugs which have been tampered
with, are out of date or where the labeling has been altered in any way.
Minimum Order:
Orders of nominal value will be subject to a minimum order fee.
Drop Shipment Fees:
All shipments of product from our warehouse that bypass the normal distribution channel
will be subject to a drop shipment fee and freight charges.

INSTITUTIONAL, GOVERNMENT & CORPORATE
ACCOUNTS:

Terms of Sale follow the same guidelines unless denoted differently in a contract.
When applicable, freight is calculated by the weight. There is no minimum order; however,
there is a nominal handling charge on orders under $125. Some offers and promotions outlined
in thiscatalog may not apply. Requests for bids and proposals may be sent to:
Henry Schein, Inc.
Bid Department-E255 * 135 Duryea Rd. * Melville, NY 11747

INTERNATIONAL ORDERS:

We proudly serve healthcare professionals, governments, and dealers throughout the world.
To place orders or for inquiries on export terms and conditions please contact the International
Department (USA) by phone 1-631-843-5325, fax: 1-631-843-5676, or send us an e-mail at:
export@henryschein.com. If you will be visiting the Miami area, please stop by and see our
full-service facility at: 1912 NW 84th Ave., Doral, FL 33126.
Returns:
A return authorization number must be received prior to returning any merchandise.
Returned products must have been purchased within the previous thirty (30) days.

DISCOUNTS, REBATES AND DISCLOSURES:
Invoice or statement prices may reflect or be subject to a bundled discount or rebate pursuant to a purchase offer, promotion, or discount program. You must fully and
accurately report to Medicare, Medicaid, Tricare and/or any other federal or State program, upon request by such program, the discounted price(s) or net price(s) for each
invoiced item, after giving effect to any applicable discounts or rebates, which price(s) may differ from the extended prices set forth on your invoice. Accordingly, you should
retain this invoice and all relevant information for your records. It is your responsibility to review any agreements or other documents, including offers or promotions, applicable
to the invoiced products/prices to determine if your purchase(s) are subject to a bundled discount or rebate. Any such discounts must be calculated pursuant to the terms of the
applicable purchase offer, promotion, or discount program. Participation in a promotional discount program is only permissible in accordance with discount program rules.
By participation in such program, you agree that, to your knowledge, your practice complies with the discount program requirements.

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Equipment & Technology Catalog 2015

Table of Contents for the Digital Edition of Equipment & Technology Catalog 2015