Dental Equipment & Technology Catalog - 2020 - 152

Terms and Conditions

Terms of Sale
THE HENRY SCHEIN PRICE POLICY:

We endeavor to maintain prices for the duration of a catalog, but we reserve the right to make price
adjustments in response to manufacturers' price increases or extraordinary circumstances. Prices are
subject to change without notice.
Henry Schein, Inc. ("Henry Schein") and customer agree that the terms and conditions hereinafter set
forth shall govern the relationship between Henry Schein and the customer to the extent that the
parties do not have a written agreement in effect that conflicts with such terms and conditions.
Customer acknowledges and accepts all such terms and conditions by placing an order for goods with
Henry Schein, and upon Henry Schein's delivery of the order to the customer.

Choose Your Payment Method

Reduce the cost and administration of paying Henry Schein-
Pay electronically (ACH Debit) or set up AutoPay. Please call Customer Service for
details.
For your convenience, we provide several payment alternatives. Orders billed to your
account may be paid by ACH Debit, Check by Phone, or Check. If you prefer, you may
use your Henry Schein Credit Card, American Express, Visa, MasterCard or Discover
Card when placing your order. All sales are subject to our normal terms and conditions.
Check payments must be mailed to:
Henry Schein, Inc. * Dept. CH 10241 * Palatine, IL 60055-0241
All sales are subject to credit approval. Invoices are payable within agreed terms of sale.

Open Accounts Receivable:

All unpaid accounts receivable past due are subject to a 1.5% finance charge.

DELIVERY TERMS:

Unless otherwise agreed, freight terms are FOB Shipper's Dock ("Ex Works" outside North America).
Except as noted below, title passes at the time the shipment is loaded at the shipper's dock.

California:

For all shipments of goods to customers located within California, title will pass upon receipt of goods
by California customers.
Continental U.S.:
All orders will be subject to a handling charge. This charge includes freight, except for additional
carrier charges related to special delivery services and hazardous material shipments. Special orders
are subject to additional freight charges.
Alaska, Hawaii & Pacific Protectorates:
Standard shipping methods provide direct, reduced cost, expedited air delivery service to all accounts
in Alaska and Hawaii. Customers in the Pacific Protectorates are offered direct surface transport, or
postal services for reliable delivery. No additional surcharges apply, except when special services are
requested. Low-level hazardous items (dangerous goods in accepted quantities and Consumer
Commodity ID 8000) are now available via UPS 2nd-day air.
Guam, Puerto Rico, U.S. Trust Territories & Virgin Islands:
* All orders will be subject to a handling charge. This charge includes freight through the United States
Postal Service (USPS).* Special delivery orders and hazardous material shipments can be shipped via
United Parcel Service (UPS) for an additional charge. No minimum order amount or weight applies.
Speak to your International Representative for details.
Outside U.S. (50 States):
If your order is being shipped outside the U.S. (50 states), please refer to the International Terms &
Conditions at henryschein.com. Unless otherwise agreed, freight terms are FOB Shipper's Dock ("Ex
Works" outside North America). Title passes at the time the shipment is loaded at the shipper's dock.
Customer is responsible for compliance with any applicable import requirements.

RX PRODUCTS & CONTROLLED SUBSTANCES:

Regulations require us to limit the sale of Rx and controlled substances only to registered, licensed
healthcare professionals. If you are a new customer or have recently moved, please furnish us with a
copy of your updated state DEA registration. For controlled substances, furnish a copy of your DEA
registration verifying your shipping address. Please note that all orders for controlled substances are
subject to a due diligence review process. Schedule II controlled substances can be ordered
electronically or by mail. For information on our Controlled Substance Ordering System please visit
www.henryschein.com/e222; if you prefer to continue using Federal 222 Forms to order Schedule II
controlled substances, please mail the form to:
Henry Schein, Inc. * Suite 300, 5315 West 74th Street * Indianapolis, IN 46268

THE DRUG SUPPLY CHAIN SECURITY ACT (DSCSA):

(MN, DM, WH, M2) The Drug Supply Chain Security Act (DSCSA) information related to prescription
drug products is available on our website www.HenrySchein.com/pedigree. If you have any problems
accessing our website or would like to receive a copy of DSCSA documentation via fax, mail or email,
please contact our customer service department at 1-800-472-4346.

REGULATORY REQUIREMENTS:

Local regulatory requirements may apply to use or installation of certain products. Be sure to
understand and comply with any such requirements prior to purchase, use, or installation of products.

RETURNS:

WE CANNOT ACCEPT ANY RETURNS WITHOUT PRIOR AUTHORIZATION.
To arrange for a return, simply call our Customer Service department or contact your Sales Consultant.
The following conditions must be complied with:
* All returns must be accompanied by a copy of your invoice and a reason for the return * Merchandise
must be returned in its original container, unmarked, and properly packaged * Returned products must
have been purchased within the previous thirty (30) days. Any returns past thirty (30) days are subject
to a restocking fee * Shortages or errors in shipments must be reported within seven (7) days of
invoice date to issue credit (if applicable) * Shipping charges will apply on all returns

Exceptions:

The following special, customized, or government-regulated items are not returnable:
* Opened handpieces, small equipment, and custom-ordered equipment * Special order items
(products that we do not ordinarily stock) * Personalized and imprinted items * Opened computer
hardware and software * Hazardous/flammable materials * Expired products * Items that cannot be
returned to the manufacturer * Any item marked non-returnable *Items required to be shipped and
stored frozen *Any drop-shipped products

Prescription Drug Returns:

Please note that, in order to comply with Federal and State traceability requirements, prescription
drugs may be returned providing that the following key elements are met:
1) Returns of prescription drugs will only be accepted if Henry Schein is notified within 30 calendar
days of shipment date and valid return authorization is issued by Henry Schein.
2) The Prescription Drug Marketing Act requires any customer returning prescription drugs to
complete and return a Prescription Drug Return Authorization form. Federal law requires that the
healthcare entity returning prescription drugs document that the product was kept under proper
storage and handling conditions while in their possession and during the return of the product. To
get a copy of the form and proper return authorization, please contact Customer Service.
3) In addition, traceability regulations require that the healthcare entity returning prescription drugs
certifies that the product being returned is the same exact product purchased from HSI.
4) Henry Schein will not issue credit for any returned prescription drugs which return was not
authorized as provided herein, have been tampered with, are expired or where the labeling has
been altered in any way.

FOR DEXIS PRODUCTS:

Minimum Order:
Orders of nominal value will be subject to a minimum order fee.
Drop Shipment Fees: All shipments of product from our warehouse that bypass the normal distribution
channel will be subject to a drop shipment fee and freight charges.

INSTITUTIONAL, GOVERNMENT & CORPORATE ACCOUNTS:
Terms of Sale follow the same guidelines unless denoted differently in a contract. When applicable,
freight is calculated by the weight. There is no minimum order; however, there is a nominal handling
charge on orders under $125. Some offers and promotions outlined in this catalog may not apply.
Requests for bids and proposals may be sent to:
Henry Schein, Inc. * Bid Department-E255 * 135 Duryea Rd. * Melville, NY 11747

INTERNATIONAL ORDERS:

We proudly serve healthcare professionals, governments, and dealers throughout the world. To place
orders or for inquiries on export terms and conditions please contact the International Department
(USA) by phone 1-631-843-5325, fax: 1-631-843-5676, or send us an e-mail at:
export@henryschein.com. If you will be visiting the Miami area, please stop by and see our full-service
facility at: 1912 NW 84th Ave., Doral, FL 33126.
Returns: A return authorization number must be received prior to returning any merchandise.
Returned products must have been purchased within the previous thirty (30) days.

WARRANTIES:

Henry Schein will pass through to the customer, at the time of sale, any transferable product
warranties, indemnities and remedies provided to Henry Schein by the applicable manufacturer.
EXCEPT AS OTHERWISE PROVIDED HEREIN, TO THE EXTENT PERMITTED BY LAW, HENRY
SCHEIN PROVIDES NO WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR PARTICULAR
PURPOSE OR NON-INFRINGEMENT, AND THE CUSTOMER SHALL LOOK TO THE
MANUFACTURER OF THE PRODUCT FOR ANY WARRANTY THEREON.

LIMITATION OF LIABILITY:

THE CUSTOMER AGREES TO LOOK SOLELY TO THE MANUFACTURER OF THE PRODUCT
FOR ANY CLAIM ARISING DUE TO LOSS, INJURY, DAMAGE OR DEATH RELATED TO THE USE
OR SALE OF PRODUCTS. HENRY SCHEIN SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL,
PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO, LOST
PROFITS AND LOSS OF GOODWILL, ARISING FROM OR RELATING TO ANY BREACH TO THIS
AGREEMENT (OR ANY DUTY OF COMMON LAW, AND WHETHER OR NOT OCCASIONED BY
THE NEGLIGENCE OF HENRY SCHEIN OR ITS AFFILIATES), REGARDLESS OF ANY NOTICE OF
THE POSSIBILITY OF SUCH DAMAGES.

DISCOUNTS, REBATES AND DISCLOSURES: Invoice or statement prices may reflect or be subjected to a bundled discount or rebate pursuant to purchase offer, promotion or discount program. You must fully
and accurately report to Medicare, Medicaid, Tricare and/or any other federal or State program, upon request by such program, the discounted price(s) or net price(s) for each invoiced item, after giving effect to
any applicable discounts or rebates, which price(s) may differ from the extended prices set forth on your invoice. Accordingly, you should retain your invoice and all relevant information for your records. It is your
responsibility to review any agreements or other documents, including offers or promotions, applicable to the invoiced products/prices to determine if your purchase(s) are subject to a bundled discount or rebate.
Any such discounts must be calculated pursuant to the terms of the applicable purchase offer, promotion or discount program. Participation in a promotional discount program is only permissible in accordance
with discount program rules. By participation in such program, you agree that, to your knowledge, your practice complies with the discount program requirements.

Terms of Sale may change without notice. For current information, go to www.henryschein.com/legalterms.

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Dental Equipment & Technology Catalog - 2020

Table of Contents for the Digital Edition of Dental Equipment & Technology Catalog - 2020