2012 Practice Marketing & Office Supply Catalog - 504

TERMS OF SALE TERMS OF SALE
THE HENRY SCHEIN PRICE POLICY:
We make every effort to maintain prices for the duration of a catalog, but we reserve the right to make price adjustments in response to manufacturersʼ price increases or extraordinary circumstances. Prices are subject to change without notice.
Henry Schein, Inc. and Customer agree that the terms and conditions hereinafter set forth shall govern the relationship between Henry Schein and the Customer. Customer acknowledges and accepts all such terms and conditions by placing an order for goods with Henry Schein, and upon the Customerʼs receipt of Henry Schein's invoice enclosed with items delivered to Customer, or upon Customerʼs receipt of Henry Schein's credit memorandum or statement, whichever occurs first.

GUARANTEED SATISFACTION:
If you have tried a product and it is defective or does not perform satisfactorily, we will provide credit, exchange or refund. It's your choice.

INSTITUTIONAL, GOVERNMENT & CORPORATE ACCOUNTS:
Terms of Sale follow the same guidelines unless denoted differently in a contract. When applicable, freight is calculated by the weight. There is no minimum order; however, there is a nominal handling charge on orders under $100. Some offers and promotions outlined in this catalog may not pertain. Requests for bids and proposals may be sent to: Henry Schein, Inc. Bid Department 135 Duryea Rd Melville NY 11747

Choose Your Payment Method
2% Cash Back or Maximum Rewards on all purchases with the Henry Schein Credit Card To apply, call: 1.866.398.9296 Reduce the cost and administration of paying Henry Schein– Pay electronically (ACH Debit) or set up AutoPay–Please call Customer Service for details. For your convenience, we provide several payment alternatives. Orders billed to your account may be paid by ACH Debit, Check by Phone, or Check. If you prefer, you may use your Henry Schein Credit Card, American Express, Visa, MasterCard or Discover Card when placing your order. All sales are subject to our normal terms and conditions. Check payments to be mailed to: Henry Schein, Inc. Dept. CH 10241 Palatine, IL 60055-0241 All sales are subject to credit approval. Invoices are payable within agreed terms of sale. Open Accounts Receivable: All unpaid accounts receivable past due are subject to a 1.5% finance charge. Equipment: Equipment sale terms differ, and convenient financing or leasing is available to approved customers. Call: 1-800-645-6594 for details.

RETURNS:
To arrange for a return, simply call our Customer Service department or contact your Sales Consultant. The following conditions must be complied with: • All returns must be accompanied by a copy of your invoice and a reason for the return. • Returned products must have been purchased within the previous thirty (30) days. Any returns past thirty (30) days are subject to a restocking fee. • Shortages or errors in shipments must be reported within seven (7) days of invoice date to issue credit (if applicable). • Shipping charges will apply on all returns. Exceptions: The following special, customized, or government-regulated items are not returnable: • Opened handpieces, small equipment, and custom-ordered equipment • Special order items (products that we do not ordinarily stock) • Personalized and imprinted items • Opened computer hardware and software • Controlled drugs • Hazardous items • Expired products • Items that cannot be returned to the manufacturer • Any item marked non-returnable Prescription Drug Returns: The Prescription Drug Marketing Act (“PDMA”) requires any customer returning prescription drugs to complete and return a Prescription Drug Return Authorization form. Federal law requires that the healthcare entity returning prescription drugs document that the product was kept under proper storage and handling conditions while in their possession and during the return of the product. To get a copy of the form and proper return authorization, please contact Customer Service at 1-800-472-4346.

DELIVERY TERMS:
All Shipments: Unless otherwise agreed, freight terms are FOB Shipperʼs Dock (“Ex Works” outside North America). Title passes at the time the shipment is loaded at the shipperʼs dock. Continental U.S.: All orders will be subject to a handling charge. This charge includes freight, except for additional carrier charges related to special delivery services and hazardous material shipments(N). Special orders are subject to additional freight charges. Alaska, Hawaii & Pacific Protectorates: Standard shipping methods provide direct, reduced cost, expedited air delivery service to all accounts in Alaska and Hawaii. Customers in the Pacific Protectorates are offered direct surface transport, or postal services for reliable delivery. No additional surcharges apply, except when special services are requested. Low-level hazardous items (dangerous goods in accepted quantities and Consumer Commodity ID 8000) are now available via UPS 2nd-day air. Guam, Puerto Rico, U.S. Trust Territories & Virgin Islands: • All orders will be subject to a handling charge. This charge includes freight through the United States Postal Service (USPS). • Special delivery orders and hazardous material shipments can be shipped via United Parcel Services (UPS) for an additional charge. No minimum order amount or weight applies. Speak to your International Representative for details. • For Puerto Rico only: The Commonwealth of Puerto Rico imposes a 6.6% excise tax, which is not collected by Henry Schein, Inc. Outside the U.S. (50 States): If your order is being shipped outside the U.S. (50 States), please refer to the International Terms & Conditions at henryschein.com. Unless otherwise agreed, freight terms are FOB Shipperʼs Dock (“Ex Works” outside of North America). Title passes at the time of the shipment is loaded at the shipperʼs dock. Customer is responsible for compliance with any applicable import requirements.

INTERNATIONAL ORDERS:
We proudly serve healthcare professionals, governments, and dealers throughout the world. To place orders or for inquiries on export terms and conditions, please contact the International Department by phone 1-631-843-5325, fax: 1-631-843-5676, or send us an e-mail at: export@henryschein.com. If you will be visiting the Miami area, please stop by and see our full-service facility at: 2089 NW 87th Ave., Miami, FL 33172. Returns: A return authorization number must be received prior to returning any merchandise. Returned products must have been purchased within the previous thirty (30) days. International Dept. 1-631-843-5325
8am–6pm, et

RX PRODUCTS & CONTROLLED SUBSTANCES:
Regulations require us to limit the sale of Rx and controlled substances only to registered, licensed healthcare professionals. If you are a new customer or have recently moved, please furnish us with a copy of your updated state registration. For controlled substances, furnish a copy of your DEA certificate verifying your shipping address. Class II drugs can only be ordered by mail. All Federal 222 Forms for Class II drugs must be mailed to: Henry Schein, Inc. 5315 West 74th Street, Suite 300 Indianapolis IN 46268

Fax: 1-631-843-5676 In Miami, Florida 1-305-418-4101 Fax: 1-305-418-4312 In Canada East: 1-905-832-9101 West: 1-604-527-8888 In Australia 61.2.9662.4144 In Austria 43.1.6999027 In Belgium 32.2.4123571

In France In Germany In Great Britain In Holland In Iceland In Ireland

REGULATORY REQUIREMENTS:
Local regulatory requirements may apply to use or installation of certain products. Be sure to understand and comply with any such requirements prior to purchase, use, or installation of products.

33.1.4179.6565 49.7531.992100 44.1622656200 31.30.2426280 354.4611129 Northern: 44.2890370702 Republic of: 351.4507601 In Israel 972.3.5372775 In New Zealand 64.9.4140040 In Puerto Rico 1-800-278-6337 In Spain 34.91.3606005

504 www.henryschein.com

Special Markets: 1-800-851-0400

8am–8pm (et)

http://www.henryschein.com http://www.henryschein.com http://www.henryschein.com

2012 Practice Marketing & Office Supply Catalog

Table of Contents for the Digital Edition of 2012 Practice Marketing & Office Supply Catalog