Sidekick - Spring 2012 - (Page 50)

TechCentral I.T. Solutions Reshape a Practice. Every morning the dental team at Porter and Singley Family Dental gathers together for its morning huddle and discusses the day ahead. In the past, the meeting would have involved paper-based schedules with handwritten notes. Now they review Dentrix schedules and patient information in real time on the staff lounge big screen TV, making notes as needed. This is just one of the additions made in 2010 when Dr. Steven Porter and Dr. Patrick Singley decided to expand the office and update their dental technology and computer systems. Out of space in their Columbus, Mississippi, practice, which had been built out in 2000, the doctors decided to gut, renovate, and expand the existing office to meet the needs of the busy practice. The demolition opened up more than the walls—it also opened up the opportunity to install a reliable, high-speed network to support new, state-of-the-art dental technology. The doctors knew that properly integrated technology would have a positive impact on every aspect of their business. Knowing how important it would be to get the undertaking right, they turned to Henry Schein’s TechCentral computer solution and Henry Schein’s team of technology experts. Over a ten-day period, Porter and Singley Family Dental was transformed. The TechCentral solution experts worked up to 18 hours a day laying the groundwork for the technology, including running computer cables for the waiting area, nine operatories, and the staff lounge. Amazingly, this was all accomplished 50 sidekick | spring 2012 while the practice maintained regular business hours and scheduling timetable! After construction was complete, the team installed 16 new computers and a dedicated server. The office also switched to digital radiography, with a new DEXIS sensor added to their existing Scan-X. All images are centrally stored, shared and backed up. “Henry Schein TechCentral has been great,” notes Dr. Porter. “Of our entire remodel, the most seamless part was the computer installation.” Porter and Singley is the first practice in a 60-mile radius to purchase the E4D Dentist for same-day crowns. The E4D system connects to the practice network via a new, secure Wi-Fi from TechCentral, and is used wirelessly throughout the office. Patients can walk out with permanent crowns in the time it takes to watch a few TV shows or run errands! Ceiling-mounted computer monitors are now in the operatories and patients can view digital X-rays, intraoral camera views, Guru videos, and even Netflix movies! “With the monitor in front of them, they can see what’s going on,” says Dr. Singley. “An educated patient is more accepting of treatment.” By upgrading and networking all of the computers in the office, the staff is able to more fully maximize the capabilities of Dentrix as well as other software, including DemandForce, an appointment reminder and confirmation program that uses text messaging and E-mail. “Our goal as a family practice is to set ourselves apart and change the concept of people hating dentist visits by making it more comfortable for them,” said Dr. Porter. “We already had some technology in place. But it wasn’t uniform or properly integrated. When we decided to remodel, we knew we wanted to standardize everything in the office and incorporate technology that would give our patients a much better treatment experience.” JASON WERNER HENRY SCHEIN TECHCENTRAL “Henry Schein TechCentral has been great,” notes Dr. Porter. “Of our entire remodel, the most seamless part was the computer installation.”

Table of Contents for the Digital Edition of Sidekick - Spring 2012

Sidekick - Spring 2012
Table of Contents
We Do That!
A Calculated Investment in Technology
El Dorado Oral & Maxillofacial Surgery
Featured Designs
Henry Schein Financial Services
Laser Technology 101
Connect With Dental Implants
South Tampa Pediatric Dentistry
Privileges
“Winging” It With Technology– More Time for What Matters
TechCentral IT Solutions Reshape a Practice
TechCentral
Designing Your New Office
Writing Narratives That Will Result in Reimbursement
ProServices
A World With a New Dimension
Dental Innovations
Professional Practice Transitions

Sidekick - Spring 2012