Sidekick - Summer 2013 - (Page 44)

How Much Is That Next Call Worth? Phone Systems That Integrate With Dentrix G5 Will Tell You JASON WERNER HENRY SCHEIN TECHCENTRAL Broadview OfﬁceSuite Dental is the ﬁrst phone system to be awarded Dentrix G5 Connected certiﬁcation by Henry Schein. In a technology-driven world, patients demand more immediate, helpful support when they call your office. The latest integration solution from Henry Schein TechCentral combines an innovative phone system with the power of Dentrix® G5 to help maximize revenue every time the phone rings. When phone systems and practice management are not integrated, your front desk may be missing business opportunities. For example, when Mrs. Smith calls, does your receptionist have to put her on hold to look up the record, deal with other visitors or answer other calls before picking up again? In the meantime, how many unanswered calls are costing you new patients? Mrs. Smith doesn’t want to hold. She would rather a receptionist answer her call by saying, “Hi, Mrs. Smith. Are you calling to confirm your appointment tomorrow? Great, we’ll see you then. And by the way, it looks like your son is overdue for a cleaning. Shall I schedule that for you now?” That is why Henry Schein TechCentral offers Broadview Networks’ OfficeSuite Dental™ to automatically display key patient information 44 Sidekick | Summer 2013 from Dentrix G5 on the receptionist’s computer whenever a patient calls. Without typing a key stroke, your receptionist is presented with each caller’s: • Continuing care information • Upcoming appointments for all family members • Current account balance and last payments • Latest prescription information Having this information available immediately allows staff to easily follow best business practices to identify new patients, schedule treatments for the entire family, ensure all prescriptions are up-to-date and follow up on billing. OfficeSuite Dental also gives staff one-click access into Dentrix G5 Appointment Book and Treatment Planner. This greatly increases staff productivity and gives patients faster service. The phone system in most practices can’t help maximize the revenue potential of every incoming phone call. But, unlike other systems, OfficeSuite Dental was designed with dentists’ business challenges in mind. Instead of having to purchase complicated equipment and maintenance contracts, you pay a predictable monthly fee, and all you need is an Internet connection. Everything is included in

Table of Contents for the Digital Edition of Sidekick - Summer 2013

Sidekick - Summer 2013
Privileges
Contents
CAD/CAM Systems Deliver Benefits Beyond Profit
El Dorado Oral & Maxillofacial Surgery
Featured Designs
Turn Your Payroll Into a Profit Center
What You Don’t See Will Hurt You... and Your Patients!
Dental Innovations
The Outstanding Financial and Clinical ROI from i-CAT
How Much Is That Next Call Worth? Phone systems that integrate with Dentrix G5 will tell you
TechCentral
Henry Schein Service
How Do You Measure Return on Investment in Marketing?
ProRepair
SoproCARE Intraoral Camera: The Swiss Army Knife of Diagnosis
DEXIS go® − My Portable Consult Room
Location, Location, Location: Kokodynski Orthodontics’s Perfect Location in Lake Geneva, Wisconsin
Henry Schein Financial Services
Your Tax Incentives Have Never Been So Valuable!
Professional Practice Transitions

Sidekick - Summer 2013