Sidekick - East - Volume 2, 2017 - 55

Don't Lose Your Data-Back It Up

With two offices, our practice handles
a lot of important digital information.
When backup processes and hardware are
working, it's easy to take them for granted, but
when a server or hard drive fails, you realize
how much you depend on technology. Without
reliable server backups, you could unexpectedly
lose all of your data in just seconds.

PAUL KATZ, DDS

"I realized how
important a
redundant backup
solution is, as well
as how critical it is
to choose the right
company for data
backup solutions."

I know this from experience. A few years ago,
we were finishing work for the day when the
server failed. Since we did manual backups at
night, that entire day's information was lost. I
didn't realize how much really happens in a day
until then. Luckily, we were able to restore most
of the data, but, it was extremely stressful for a
couple of weeks as patients kept coming in at
all the wrong times. That's when I realized how
important a redundant backup solution is, as well
as how critical it is to choose the right company
for data backup solutions.
Our practice's backup* has evolved with
technology over the years. Back in the days when
we used floppy disks, I once checked the backup
disk, and it was blank. For some time, my staff
had been hitting the wrong button to save. If you
use manual backups, your staff is truly your only
line of defense. Because this is such an important
responsibility, you may need ongoing training
for staff-especially if they aren't tech savvy-to
ensure that they can do proper backups.
As you seek the best backup solution for your
office, consider these key elements for the highest
protection:
* A solution provided by a company that you
can trust knows the unique challenges of data
protection within the dental industry
* Automatic backups that mitigate or remove
possible human error
* An easy way to create multiple backups; one
locally in your office and another that is stored
offsite
* A system that offers frequent backups
throughout the day, preserving your data
* A service that provides data verification to
ensure the data is not corrupted

Creating multiple backups can be a lot of work,
and I'm sure most of us would prefer to focus
on dentistry instead of dealing with technology
headaches. However, we need to protect ourselves.
Since our practice data is so valuable, it's crucial
that we understand the best and most reliable ways
to back up and restore information the next time
the server fails. It's a matter of when-not if.
Henry Schein TechCentral, a leader in backup and
recovery services, is now offering Hybrid Backup
Services, a redundant, remotely managed backup
and recovery solution for dental practices. To
learn more about Henry Schein TechCentral, call
844.588.6590 or visit
www.HSTechCentral.com/DataBackup.
*Dr. Paul Katz, DDS is not a spokesperson for
Henry Schein TechCentral and may not exclusively
use the TechCentral for IT and/or backup services. His
experiences only serve as an example of the need for a
redundant backup service within each dental practice.

Sidekick | Vol. 2 2017

55
http://www.HSTechCentral.com/DataBackup
Table of Contents for the Digital Edition of Sidekick - East - Volume 2, 2017
