Insights - September/October 2017 - 15

Employers - from page 13
Other Important Qualities
"Our core values are integrity, collaboration, teamwork,
accountability and innovation," Bronsard said. "We are looking
for people that are sharing our values, and will embed them in all
they do. Safety is at the forefront of our values in our operations,
therefore we are looking for people who will have the ability to
work in safety-sensitive environments as well as outdoors."
Sweeney stressed avoiding the "cookie cutter" approach
to recruiting. "We're not focused on a specific background
or personality type. We recruit people from a wide array of
educational and experiential backgrounds - that diversity is a
huge asset," she said.
Kornoelje identified four qualities that are important when
assessing candidates: curiosity, determination, analytical skill and
relationship building, with an emphasis on the first two qualities.
Egon Zehnder and its clients depend on multiple conversations,
and not 30-minute interviews, he said. Psychometric testing also
plays a role.
Prelipp underscored the importance of a solid fit between
a candidate and the company culture and the importance of
assessing whether past experience verifies that they can do
the job.
In some ways, the job market is consistent, others said.
Bronsard believes that finding quality candidates is "always
part of our greatest challenge. Our reality is that our network
is wide, and it spreads in locations that are remote. We are

looking for techies and people that have different skill sets to
complement those that are running our trains."
Sweeney agreed that it hasn't been simple to attract premium
talent. "By continuing to be a culture full of highly-motivated,
high-performing passionate people who innovate and lead the
industry, we will be well positioned to continue attracting and
retaining top talent," she said.
When it comes to the actual interview, a different letter -
"C" - is prominent.
"The clear motivating factors to start a career with TQL are
confidence, being personable and showing examples of a strong
work effort," Byrne said.
"Confidence," Lord said simply. "One's level of confidence will
be evident in every aspect of an interview from the handshake,
eye contact, to how effectively questions are answered. It is
important to note that candidates are often negatively perceived
if they appear to be overconfident."
Integrity, curiosity and the courage to speak their mind about
ideas without reservation are key attributes, Bronsard said. "We
are looking for people that will be supporting and driving the
culture we want to be known for at all levels of our organization,"
she explained.
During interviews, Sweeney said Coyote searches for
candidates whose passion is accompanied by teamwork
and strong communication skills. "Being a strong, clear
communicator is essential for building relationships with
customers, carriers and other Coyotes," she added.
Prelipp highlighted some other key interview factors to watch.
Employers - continued on page 17

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Table of Contents for the Digital Edition of Insights - September/October 2017
