The Ontario Broker - April 2019 - 5

THE
ONTARIO
BROKER
APRIL 2019

Insurance Brokers Association of Ontario
1 Eglinton Avenue East, Suite 700
Toronto, ON M4P 3A1
416.488.7422 | 800.268.8845
www.ibao.org | @IBAOntario

22
29
32

CONTRIBUTING EDITOR

JEFF TOTH
CONTRIBUTORS

ERIN HOUGH
TAHNEE MALAZDREWICZ

ONTARIO BROKERS: WE THE EXPERTS
Norah Black, Director, Marketing & Communications, IBAO

DESIGNER

SAMANTHA CHANG
CSR SOS: WORKFLOW MANAGEMENT
Jeff Toth, Marketing & Communications Coordinator, IBAO

COVER & FEATURE PHOTOGRAPHER

JASON GORDON

36

RIDING THE DIGITAL WAVE WITH SGI CANADA

37

THE CHARITY FITNESS CHALLENGE

CONTRIBUTING PHOTOGRAPHER

Jeff Toth, Marketing & Communications Coordinator, IBAO

38

MERGING A SMALL FAMILY BUSINESS INTO
EASTERN ONTARIO'S LARGEST BROKERAGE

45

A DAY IN THE LIFE: CLAIMS SPECIALIST

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49
50

EDITOR

NORAH BLACK

DOMINIC CHAN
ADVERTISING INQUIRIES

CONTACT@IBAO.ON.CA

Erin Hough, Marketing & Office Assistant, IBAO

With Samantha Tan, Senior Claims Specialist, HUB International

Copyright © 2019 by Insurance Brokers
Association of Ontario. All rights reserved.
The contents of this publication may not be
reproduced in whole or in part without prior
written permission.

HIGHLIGHTS FROM THE WEEKLY

STAFF SPOTLIGHT: JOANNE

IN THE COMMUNITY

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Postage paid in Toronto, ON



http://www.ibao.org

The Ontario Broker - April 2019

Table of Contents for the Digital Edition of The Ontario Broker - April 2019

In This Issue
The Ontario Broker - April 2019 - Cover1
The Ontario Broker - April 2019 - Cover2
The Ontario Broker - April 2019 - 3
The Ontario Broker - April 2019 - In This Issue
The Ontario Broker - April 2019 - 5
The Ontario Broker - April 2019 - 6
The Ontario Broker - April 2019 - 7
The Ontario Broker - April 2019 - 8
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The Ontario Broker - April 2019 - Cover4
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