The Ontario Broker - Volume 20, Issue 1 - 20
EMPOWERED
What's helped you stay positive
during the hard market?
IB AO.ORG
20
My clients calling me to vent their
frustrations about rate increases. The
fact they're calling to discuss renewal
means I've done my job as a broker.
They rely on my knowledge to guide
them through the process. If they still
choose to work together after seeing
a rate increase instead of shopping
around, it's a win. It's easy for clients
to call another brokerage-to me
that's a true sign of a solid working
relationship.
Reading keeps me positive. I think it
helps me keep things in perspective
and look at the big picture. When
you're knee deep trying to re-market
policies or dealing with upset
customers, it can be hard to see the
light at the end of the tunnel. I have
several insurance magazines and
news sites bookmarked to keep up
with current trends and always try
to have at least one business related
book on the go.
I have a strong desire to help the
public understand how proper
insurance coverage provides financial
security. If you act in the best interest
of a client and are well informed of
the products you sell, challenging
situations or risks are less stressful.
"The fact they're
calling to discuss
renewal means
I've done my job
as a broker."
The Ontario Broker
How are brokers making a
difference in the industry?
One of the best ways is to stay
educated on industry changes
and take part in webinars and
conventions, and pass that
knowledge onto clients and co-
workers. Being available if a claim
arises can solidify the relationship
for life. Helping them through
the process gives clients piece
of mind and secures a quick and
just settlement, which can make a
positive difference in an insurer's
payout.
Read The Weekly to see the ways
brokers are advocating for their
clients and trying to find solutions
to industry-wide problems like
auto insurance fraud and the use of
consumer data. It's inspiring to read
the articles and attend events to hear
about what brokers are doing to
make our industry better.
Brokers are rising to the challenge
of a competitive atmosphere. It's
fast-paced and we're continuously
learning, staying updated with the
market and communicating to
our clients.
http://www.IBAO.ORG
The Ontario Broker - Volume 20, Issue 1
Table of Contents for the Digital Edition of The Ontario Broker - Volume 20, Issue 1
In This Issue
The Ontario Broker - Volume 20, Issue 1 - Cover1
The Ontario Broker - Volume 20, Issue 1 - Cover2
The Ontario Broker - Volume 20, Issue 1 - In This Issue
The Ontario Broker - Volume 20, Issue 1 - 4
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The Ontario Broker - Volume 20, Issue 1 - Cover3
The Ontario Broker - Volume 20, Issue 1 - Cover4
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