The Ontario Broker - Volume 23, Issue 3 - 28

Feature
TEAMING UP
With McFarlan Rowlands
Insurance Brokerage of the Year
By Norah Black, VP Marketing & Communications, IBAO
Photos by Jason Gordon
" I
t was my first week, literally my first day at McFarlan
when I knew I found my fit. " Christa O'Neil is Chief
Operations Officer at McFarlan Rowlands. She's spent
most of her career with the brokerage, quickly moving
up the ranks after joining the organization in 2010.
" They celebrated birthdays in the office that month. Me being the
new kid, quite shy then, I offered to do the dishes so I could get to
know people. Our CEO at the time rolled up his sleeves and joined
me. I've been here ever since. "
McFarlan Rowlands is a brokerage I always felt I knew a little
bit working at IBAO over the years. A small-town brokerage
expanding across southwestern Ontario. Actively engaged in their
local communities and within the industry. Always attending and
supporting IBAO events.
An independent brokerage. And proud of it.
So when the announcement came out in May that they'd merged
with McDougall Insurance Brokers, backed by Definity Financial, it
came as a bit of a surprise.
McFarlan Rowlands provides immediate scale and meaningfully
advances Definity's broker platform strategy, said Rowan Saunders,
Definity CEO, in a press release. With this transaction, we're making strong
progress toward creating another billion-dollar business for Definity.
So how did this small-town, independent brokerage land one of the
biggest deals announced this year?
I'd like to say it started with their win for Brokerage of the Year,
celebrated 6 months prior to the Definity announcement at IBAO's
Awards of Excellence Gala. But it's been in the making for quite some
time given McFarlan's track record of profitable growth, extensive
carrier relationships and laser focus on customer service.
Larger clients are interested if we're
moving to a national presence and
if we'll have the capability to serve
their growing business needs-that's
something we can unequivocally say yes
to as we expand into other provinces.
28
The Ontario Broker

The Ontario Broker - Volume 23, Issue 3

Table of Contents for the Digital Edition of The Ontario Broker - Volume 23, Issue 3

Inside
The Ontario Broker - Volume 23, Issue 3 - Cover1
The Ontario Broker - Volume 23, Issue 3 - Cover2
The Ontario Broker - Volume 23, Issue 3 - Inside
The Ontario Broker - Volume 23, Issue 3 - 4
The Ontario Broker - Volume 23, Issue 3 - 5
The Ontario Broker - Volume 23, Issue 3 - 6
The Ontario Broker - Volume 23, Issue 3 - 7
The Ontario Broker - Volume 23, Issue 3 - 8
The Ontario Broker - Volume 23, Issue 3 - 9
The Ontario Broker - Volume 23, Issue 3 - 10
The Ontario Broker - Volume 23, Issue 3 - 11
The Ontario Broker - Volume 23, Issue 3 - 12
The Ontario Broker - Volume 23, Issue 3 - 13
The Ontario Broker - Volume 23, Issue 3 - 14
The Ontario Broker - Volume 23, Issue 3 - 15
The Ontario Broker - Volume 23, Issue 3 - 16
The Ontario Broker - Volume 23, Issue 3 - 17
The Ontario Broker - Volume 23, Issue 3 - 18
The Ontario Broker - Volume 23, Issue 3 - 19
The Ontario Broker - Volume 23, Issue 3 - 20
The Ontario Broker - Volume 23, Issue 3 - 21
The Ontario Broker - Volume 23, Issue 3 - 22
The Ontario Broker - Volume 23, Issue 3 - 23
The Ontario Broker - Volume 23, Issue 3 - 24
The Ontario Broker - Volume 23, Issue 3 - 25
The Ontario Broker - Volume 23, Issue 3 - 26
The Ontario Broker - Volume 23, Issue 3 - 27
The Ontario Broker - Volume 23, Issue 3 - 28
The Ontario Broker - Volume 23, Issue 3 - 29
The Ontario Broker - Volume 23, Issue 3 - 30
The Ontario Broker - Volume 23, Issue 3 - 31
The Ontario Broker - Volume 23, Issue 3 - 32
The Ontario Broker - Volume 23, Issue 3 - 33
The Ontario Broker - Volume 23, Issue 3 - 34
The Ontario Broker - Volume 23, Issue 3 - 35
The Ontario Broker - Volume 23, Issue 3 - 36
The Ontario Broker - Volume 23, Issue 3 - 37
The Ontario Broker - Volume 23, Issue 3 - 38
The Ontario Broker - Volume 23, Issue 3 - 39
The Ontario Broker - Volume 23, Issue 3 - 40
The Ontario Broker - Volume 23, Issue 3 - 41
The Ontario Broker - Volume 23, Issue 3 - 42
The Ontario Broker - Volume 23, Issue 3 - 43
The Ontario Broker - Volume 23, Issue 3 - 44
The Ontario Broker - Volume 23, Issue 3 - 45
The Ontario Broker - Volume 23, Issue 3 - 46
The Ontario Broker - Volume 23, Issue 3 - 47
The Ontario Broker - Volume 23, Issue 3 - 48
The Ontario Broker - Volume 23, Issue 3 - 49
The Ontario Broker - Volume 23, Issue 3 - 50
The Ontario Broker - Volume 23, Issue 3 - 51
The Ontario Broker - Volume 23, Issue 3 - 52
The Ontario Broker - Volume 23, Issue 3 - 53
The Ontario Broker - Volume 23, Issue 3 - 54
The Ontario Broker - Volume 23, Issue 3 - 55
The Ontario Broker - Volume 23, Issue 3 - 56
The Ontario Broker - Volume 23, Issue 3 - 57
The Ontario Broker - Volume 23, Issue 3 - 58
The Ontario Broker - Volume 23, Issue 3 - 59
The Ontario Broker - Volume 23, Issue 3 - 60
The Ontario Broker - Volume 23, Issue 3 - 61
The Ontario Broker - Volume 23, Issue 3 - 62
The Ontario Broker - Volume 23, Issue 3 - Cover3
The Ontario Broker - Volume 23, Issue 3 - Cover4
https://www.nxtbookmedia.com