i+D - November/December 2019 - 51

Troubleshooting
One thing no homeowner wants is to have their smart
home go haywire. Fortunately, in this day and age,
product malfunction is rare. But, clients may have a
range of concerns, such as hacking-also rare, reports
Sutton. "Professional installers will ensure that none
of the default usernames and passwords remain on
the system and that everything is configured so that
it is as secure as possible," he explains. Besides,
"there's more to be gained if you are a hacker in
trying to infiltrate a corporate system, where they
have the ability to actually get credit card information
and things like that."
Another area of concern for some homeowners
is that tech companies are hoovering up massive
amounts of data and personal information through
their products. Sutton explains that this concern
is primarily applicable when connected personal
assistants are used to run smart home systems, as
these do collect information from users. With most
other home operating platforms, however, the data
stays on the device.
And, then, there's the perennial question that trails
all forms of new technology: How fast until it will
be obsolete? It's a concern for designers, too, who
might wonder whether a beautiful interior they've
created will have to be ripped up in a few years
to replace the technological components behind the
walls. Fear not, says Sutton. The controls for most
automated home systems are designed to be easily
swapped out and replaced as needed. "Typically,
you install a common back box in the wall, and
then you can just pop out the front control panel as
the technology needs to be updated and replace it
with another one," he assures. "Often, it won't
even disrupt the finish of the wall."

If it's worth creating,
it's worth protecting.
Not every insurance policy has the right level of
protection for your business. That's why ASID,
The Insurance Exchange, a division of HUB
International, and The Hanover have partnered
to offer a cost-effective insurance program for
ASID members, including:
* Professional Liability (Errors & Omissions)

BRIAN J. BARTH
is a freelance writer with a background in
environmental planning and design. He has written
for a range of publications, from Landscape
Architecture Magazine to NewYorker.com.

* Business Owner's Policy
* Homeowners & Auto
Contact us for a quote, or to learn more about
the ASID Member insurance program.

800-346-1403

The handheld Pebble
Remote easily operates
up to six different
window treatments,
giving users
on-demand control.
(Image: Hunter Douglas, Inc.)

LC 2019-032

| www.ASIDinsurance.org


http://www.NewYorker.com http://www.ASIDinsurance.org

i+D - November/December 2019

Table of Contents for the Digital Edition of i+D - November/December 2019

Contents
i+D - November/December 2019 - Cover1
i+D - November/December 2019 - Cover2
i+D - November/December 2019 - 3
i+D - November/December 2019 - 4
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i+D - November/December 2019 - 6
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i+D - November/December 2019 - 8
i+D - November/December 2019 - 9
i+D - November/December 2019 - Contents
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