IEEE Technology and Society Magazine - December 2019 - 51

Robots as
Robots
City Street Robots as as
Cleaners
Teachers Tutors
3.4
(2.2-5.1)

1.7
(1.2-2.4)

Robots as Robots
City Safety as
Enforcers Soldiers

1.7
2.4
(1.3-2.3) (1.7-3.3)

2.5
(1.9-3.3)

Robots as
Caregivers for
Grandparents

Robots
as
Cooks

Robots as
Positivity
Personal Respondents' Towards
Trainers
Sex
Robots

3.2
(2.2-4.6)

2.7
2.2
(2.04-3.6) (1.7-2.9)

1.9
(1.5-2.6)

0.74
(0.57-0.96)
1.88
(1.3-2.7)

1.43
(1.06-1.94)

In addition, a high percentage of respondents
(63.3%) believed that people are more likely to show
positive behavior, such as kindness, when in the position of being trusted by others, as shown by the
answers to q. 6.
This data, while helping to expand the evidence base
regarding the significance of trust in people, also highlights an interesting trend regarding interpersonal relationships, with important implications at the level of
social marketing.
According to this survey, while participants tend to
be suspicious and mistrustful toward others, another
attitude also emerged that counters mistrust and suspicion. As illustrated in the affirmation "if you give me
confidence, I'll be kind to you."

This is a trust interaction based on an incentive that
can vary greatly depending on the context and subjects
involved, as reported in several studies [28]-[29]. It is
hypothesized that the more incentives are grounded in
shared ethical values, such as honesty or doing good,
the more solid and authentic trust relationships will be.
This interpretation suggests the need to promote a
more thorough ethical training of people, primarily
among younger people, as a way to increase the propensity to trust each other. Probably this same need exists
among robot developers and managers if there is to be a
robust trust in technological products intended for future
costumers. Further research is needed to evaluate this
suggestion since the results for Section A of the questionnaire refer to trust in others in general, without

TABLE 5. Section C: Respondent Preferences toward Robot Dependability.
Dangerous

Useless

Important

Very Important

Essential

Availability

159 (13.1%)

97 (8%)

361 (29.8%)

311 (25.6%)

285 (23.5%)

Reliability

39 (3.2%)

82 (6.8%)

366 (30.2%)

379 (31.2%)

347 (28.6%)

Safety

15 (1.2%)

14 (1.2%)

948 (78.2%)

77 (6.3%)

159 (13.1%)

Confidentiality

16 (1.3%)

56 (4.6%)

740 (61%)

155 (12.8%)

246 (20.3%)

Integrity

16 (1.3%)

15 (1.2%)

819 (67.5%)

128 (10.6%)

235 (19.4%)

Maintainability

13 (1.1%)

21 (1.7%)

728 (60%)

149 (12.3%)

302 (24.9%)

DECEMBER 2019

∕

IEEE TECHNOLOGY AND SOCIETY MAGAZINE

51



IEEE Technology and Society Magazine - December 2019

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