IEEE Technology and Society Magazine - Fall 2013 - 34
Queries for Doctor
mHEALTH-PHC
Server
(Application)
Telecom Tower
Voice Recordings
Doctor Console
Internet
Super Experts
mHEALTH-PHC
Server
(Transcription)
Sub-Center
Transcription and
Reporting Console
ASHA/ANM
Rural
Population
Fig. 1. Components of the mHEALTH-PHC platform.
platform developed to provide personalized agro services to farmers [11]. Its architecture (shown in
fig. 1) reflects the processing of
healthcare services at different levels in the existing primary healthcare infrastructure. The usability
framework was considered while
designing the interface.
Our design approach, and how
the
mHEALTH-PHC
system
supports the delivery of health
services, is summarized in the following points:
■ To ensure institutional delivery and knowledge of public
health of the population in the
village, the social health activist should be able to record her
observation easily.
■ A simple mobile phone and
IVR technology was selected
to record her observations during her visits. The transcription software was designed to
34
|
■
■
■
convert her visit report from
voice to text.
The doctor is equipped with
electronic pen (E-pen) to write
his/her prescription on regular
paper.
Blood and urine testing is
needed for implementation of
RCH as well as for diagnosis
of other prevalent diseases in
the area. This required sophisticated yet inexpensive medical equipment.
Also, the ICT system was
required to work on the 2G
cellular network and cope with
frequent power issues.
mHEALTH-PHC Interfaces
There is one social health activist
per thousand population, and she
acts as the "eyes and ears" of primary healthcare as she goes from
house to house in a village. Conventionally, the social health activist
maintains a register in paper format, which takes considerable
time for processing and analysis.
With mHEALTH-PHC, the social
health activist can now record the
details of her visits to families in
villages on her IVR-based interface
and can be notified of any emergency or task using the same interface. A special template has been
designed to cover the details of the
social health activist's home visits,
wherein she just selects items from
the possible options to make the
report. This saves her considerable
time, making her job easier and
more efficient. These voice records
are then transcribed using transcription console and data is available in web based form. Various
reports can be generated from the
data using the reporting console.
fig. 2 shows the quarterly report
generated. This data can provide
valuable inputs for policy makers
IEEE TECHNOLOGY AND SOCIETY MAGAZINE
|
fALL 2013
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