IEEE Technology and Society Magazine - September 2017 - 46

INTRODUCTION

Jan-Philipp
Steghofer

T

Digital Object Identifier 10.1109/MTS.2017.2728726
Date of publication: 7 September 2017

46

Steve Marsh

Jeremy Pitt

The Next Generation
of Socio-Technical
Systems
Realizing the Potential,
Protecting the Value
services) and *-as-a-service
(where the "*" stands for just
about anything that can be
thought of: it can be supplied
as a sca lable, on demand,
seamless configuration of
software and hardware - for
a price).
Consequently, the next
generation of socio-technical
system will be underpinned
by the most advanced and
potentially most "intelligent,"
technology so far invented;
but the "socio-" part - involving human behavior, nondeterministic decision-making
and interactions, complex
social structures like organizations and institutions, culture,
morality, ethics, and above all values - are essentially unchanged,
except to the extent that they are
irrevocably changed by the technology itself. Indeed, some commentators [1], [2] have even suggested
ISTOCK/PAINTER72

he next generation
of socio-technical
system can be seen
as a kind of "focal
point" for the convergence of a number of current trends
in computing, information systems,
and information technology. These
trends include the technology-driven instrumentation of infrastructure
by ubiquitous computing and/or
"intelligent" devices, with the prefix
"smart" now taking precedence
over the prefix "e-," i.e., SmartGrids,
SmartCities, SmartMotorways, etc.,
rather than the e-commerce,
e-health, e-learning initiatives commonplace at the turn
of millennium.
It also includes advances
in Artificial Intelligence fueling the surge of interest in, for
example, driverless cars and
data analytics. A third trend
is the advances in rule-based
multi-agent systems and selforganizing systems, i.e., distributed computer systems in
which the interaction of components is dependent on the
representation of, reasoning
with, and application of conventional, mutually-agreedupon rules; such systems have
had numerous applications in
commerce (i.e., contracts and service level agreements), law (e.g.,
alternative dispute resolution) and
governance. Yet another trend with

Ada Diaconescu

profound social and economic  implications is the maturation of
peer-to-peer (P2P) computing and
the service-oriented architecture
paradigm in the (so-called) platform
revolution (fully networked and interconnected markets for goods and
IEEE TECHNOLOGY AND SOCIETY MAGAZINE

∕

SEPTEMBER 2017



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