IEEE Technology and Society Magazine - March 2021 - 87

SIAMES: Social
Impact Advisor and
Measurement System
Daniel Hernández Marín and
Marta Solórzano-García
Universidad Nacional de Educación a Distancia
(UNED), 28040 Madrid, Spain

 Intelligent technologies offer the potential to generate unprecedented levels of prosperity
for all, while posing increasing challenges in the
ethical, moral, legal, humanitarian, and sociopolitical spheres. In this regard, the recently released
the United Nations (UN) report on extreme poverty and human rights1 warns of the risk of a digital
dystopia driving a growing inequality that is facilitating the creation of a vast digital subclass. This
report provides many well-documented examples
in different countries of how dehumanized smart
technologies are creating barriers to accessing a
wide range of social rights for those who lack Internet access and digital skills.
With this research, we intend to facilitate universal access to the benefits of intelligent technology through its application in the field of social
entrepreneurship.
We will consider a social enterprise to be an agent
in the social economy whose main objective is to
have a social impact rather than to make a profit for
their owners or shareholders. It operates by providing goods and services for the market in an entrepreneurial and innovative fashion and uses its profits
primarily to achieve social objectives.2
Although social enterprises may address different needs than those articulated in the sustainable
1
https://www.ohchr.org/Documents/Issues/Poverty/A_74_48037_
AdvanceUneditedVersion.doc
2
https://ec.europa.eu/growth/sectors/social-economy/enterprises_en

Digital Object Identifier 10.1109/MTS.2021.3056299
Date of current version: 16 March 2021.

March 2021

development goals (SDGs)3 [1], their contribution,
whether direct or indirect, to the achievement of the
SDGs is considered beyond doubt [2]. They, in fact,
seem to fit perfectly into the spirit of SDG 19-Partnerships for the goals [1].
In recent years, social enterprises are facing
increasing demands for information about the
social and environmental impacts they generate.
Their stakeholders consider that to assess them,
they need information that provides a holistic picture of their activity that is not limited to financial
indicators. These interested parties have started to
put pressure on the entities to disclose information
about their social and environmental performances
[3], [4]. Social enterprises should measure their
impacts to satisfy internal information needs, to
meet the demands of external stakeholders regarding accountability for their results and to highlight
the value that they generate [5].
However, to do so, there are no generally
accepted methodologies or units of measurement
[5]. Hence, there is a need for a standardized methodology for monitoring and evaluation that integrates the internal information needs, for learning
and development in the organization, with the information demanded by external interest groups to
account for their performance [6], [7].
3
The SDGs were set in 2015 by the international community as part of the UN
2030 Agenda for Sustainable Development through which countries of the
world collectively pledged to eradicate poverty, find sustainable and inclusive
development solutions, ensure everyone's human rights, and generally make sure
that no one is left behind by 2030. Seventeen SDGs have been defined, with 169
associated targets, to be reached by 2030. They address the global challenges the
world faces and tackle all dimensions of sustainable development, in a balanced
and integrated manner.

0278-0097/21©2021 IEEE

87


https://www.ohchr.org/Documents/Issues/Poverty/A_74_48037_AdvanceUneditedVersion.doc https://www.ohchr.org/Documents/Issues/Poverty/A_74_48037_AdvanceUneditedVersion.doc https://ec.europa.eu/growth/sectors/social-economy/enterprises_en

IEEE Technology and Society Magazine - March 2021

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