Impressions - June/July 2015 - 47

Furthermore, the proposed solutions
generate a new set of problems the race
director had not even previously considered. This formula has been used for years
in the entertainment industry. It's called a
"cliff hanger," and leaves you dangling and
waiting for the next solution.
We want to turn our email sequence
into serial emails using the same formula:
Problem > Solution > New Problem > New
Solution > Bigger Problem, etc. The pattern
is endless and only requires you to think
slightly ahead and set up the scenario.
In the case of our race director, two
days after he downloads the special report we follow up with a new email. In
it, we thank him for taking the time to
read the report and then we escalate the
new problem:
"In our special report, you learned the
new high-tech inks can provide the solution

impressionsmag.com

to annoying dye migration. But what you
don't know yet (and neither do most printers
who use these new inks) is the printed designs need to be processed differently than the
inks they're accustomed to using. The difference is in how they're cured and the special
steps the printer must perform to ensure they
aren't giving you shirts that look great the
day you hand them out, but flake off the first
time they're washed.
In my next email, I'll tell you what you
must do and how to tell if the shirts you
already have still will be around after the
next washing."
This scenario is completely hypothetical, but you could drag it out for a long
time. The next email would tell your lead
how to know whether the shirts are safe
and that they must be processed properly.
That email would end with the need for
special dryers and how only "6% of local

screen printers have equipment that can
properly handle these inks."
Serial emails can be highly engaging
and create powerful connections with
you, prospects and existing customers.
Prospects, especially, will enjoy the emails
you send to them. That's your goal. This
is how you get open rates that are greater
than 50%.
You want to be seen as a credible authority. By keeping the engagement factor
high using problem escalation, you create
anticipation with your target prospects and
reward them with relevant information.
Mark A. Coudray has been an active
member of the Academy of Screen Printing
and Digital Technology since 1989, and has
written for Impressions since 1978. For more
information or to comment on this article,
email him at coudray@coudray.com.

June/July 2015 | Impressions

47


https://www.issshowsonline.com/ http://www.impressionsmag.com

Impressions - June/July 2015

Table of Contents for the Digital Edition of Impressions - June/July 2015

Impressions - June/July 2015
Contents
First Impressions
From the Show Director
FYI
Product Gallery
ISS Conferences
Factors Driving Fashion
Technology Meets Fashion
Trendy Tots
Keep Your Biz Abuzz with Marketing
Planning an Engagement
Shop Spotlight
Embroidery Production
Screen Printing Production
Screen Printing Technique
Digital Decorating
Classifieds
Online Directory
Ad Index
Impressions - June/July 2015 - CT1
Impressions - June/July 2015 - CT2
Impressions - June/July 2015 - Impressions - June/July 2015
Impressions - June/July 2015 - Cover2
Impressions - June/July 2015 - 1
Impressions - June/July 2015 - Contents
Impressions - June/July 2015 - 3
Impressions - June/July 2015 - First Impressions
Impressions - June/July 2015 - 5
Impressions - June/July 2015 - From the Show Director
Impressions - June/July 2015 - 7
Impressions - June/July 2015 - FYI
Impressions - June/July 2015 - 9
Impressions - June/July 2015 - 10
Impressions - June/July 2015 - 11
Impressions - June/July 2015 - 12
Impressions - June/July 2015 - 13
Impressions - June/July 2015 - 14
Impressions - June/July 2015 - 15
Impressions - June/July 2015 - Product Gallery
Impressions - June/July 2015 - 17
Impressions - June/July 2015 - 18
Impressions - June/July 2015 - 19
Impressions - June/July 2015 - 19a
Impressions - June/July 2015 - 19b
Impressions - June/July 2015 - ISS Conferences
Impressions - June/July 2015 - 21
Impressions - June/July 2015 - 22
Impressions - June/July 2015 - 23
Impressions - June/July 2015 - Factors Driving Fashion
Impressions - June/July 2015 - 25
Impressions - June/July 2015 - 26
Impressions - June/July 2015 - 27
Impressions - June/July 2015 - 28
Impressions - June/July 2015 - 29
Impressions - June/July 2015 - Technology Meets Fashion
Impressions - June/July 2015 - 31
Impressions - June/July 2015 - Trendy Tots
Impressions - June/July 2015 - 33
Impressions - June/July 2015 - 34
Impressions - June/July 2015 - 35
Impressions - June/July 2015 - 36
Impressions - June/July 2015 - 37
Impressions - June/July 2015 - Keep Your Biz Abuzz with Marketing
Impressions - June/July 2015 - 39
Impressions - June/July 2015 - 40
Impressions - June/July 2015 - 41
Impressions - June/July 2015 - Planning an Engagement
Impressions - June/July 2015 - 43
Impressions - June/July 2015 - 44
Impressions - June/July 2015 - 45
Impressions - June/July 2015 - 46
Impressions - June/July 2015 - 47
Impressions - June/July 2015 - Shop Spotlight
Impressions - June/July 2015 - 49
Impressions - June/July 2015 - Embroidery Production
Impressions - June/July 2015 - 51
Impressions - June/July 2015 - 52
Impressions - June/July 2015 - 53
Impressions - June/July 2015 - Screen Printing Production
Impressions - June/July 2015 - 55
Impressions - June/July 2015 - 56
Impressions - June/July 2015 - 57
Impressions - June/July 2015 - 58
Impressions - June/July 2015 - 59
Impressions - June/July 2015 - Screen Printing Technique
Impressions - June/July 2015 - 61
Impressions - June/July 2015 - 62
Impressions - June/July 2015 - 63
Impressions - June/July 2015 - 64
Impressions - June/July 2015 - 65
Impressions - June/July 2015 - Digital Decorating
Impressions - June/July 2015 - 67
Impressions - June/July 2015 - 68
Impressions - June/July 2015 - 69
Impressions - June/July 2015 - 70
Impressions - June/July 2015 - 71
Impressions - June/July 2015 - Classifieds
Impressions - June/July 2015 - Ad Index
Impressions - June/July 2015 - 74
Impressions - June/July 2015 - Cover3
Impressions - June/July 2015 - Cover4
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https://www.nxtbook.com/nxtbooks/impressions/202005
https://www.nxtbook.com/nxtbooks/impressions/dd_2020
https://www.nxtbook.com/nxtbooks/impressions/202004
https://www.nxtbook.com/nxtbooks/impressions/202003
https://www.nxtbook.com/nxtbooks/impressions/202002
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https://www.nxtbook.com/nxtbooks/impressions/201910
https://www.nxtbook.com/nxtbooks/impressions/201909
https://www.nxtbook.com/nxtbooks/impressions/teamactive_2019fall
https://www.nxtbook.com/nxtbooks/impressions/201908
https://www.nxtbook.com/nxtbooks/impressions/20190607
https://www.nxtbook.com/nxtbooks/impressions/201905
https://www.nxtbook.com/nxtbooks/impressions/201904
https://www.nxtbook.com/nxtbooks/impressions/201903
https://www.nxtbook.com/nxtbooks/impressions/teamactive_2019spring
https://www.nxtbook.com/nxtbooks/impressions/201902
https://www.nxtbook.com/nxtbooks/impressions/201901
https://www.nxtbook.com/nxtbooks/impressions/201812
https://www.nxtbook.com/nxtbooks/impressions/dd_2018
https://www.nxtbook.com/nxtbooks/impressions/201810
https://www.nxtbook.com/nxtbooks/impressions/201809
https://www.nxtbook.com/nxtbooks/impressions/teamspirit_2018fall
https://www.nxtbook.com/nxtbooks/impressions/201808
https://www.nxtbook.com/nxtbooks/impressions/201806
https://www.nxtbook.com/nxtbooks/impressions/201805
https://www.nxtbook.com/nxtbooks/impressions/201804
https://www.nxtbook.com/nxtbooks/impressions/201803
https://www.nxtbook.com/nxtbooks/impressions/teamspirit_2018spring
https://www.nxtbook.com/nxtbooks/impressions/201802
https://www.nxtbook.com/nxtbooks/impressions/201801
https://www.nxtbook.com/nxtbooks/impressions/201712
https://www.nxtbook.com/nxtbooks/impressions/201710
https://www.nxtbook.com/nxtbooks/impressions/201709
https://www.nxtbook.com/nxtbooks/impressions/201708
https://www.nxtbook.com/nxtbooks/impressions/teamspirit_2017fall
https://www.nxtbook.com/nxtbooks/impressions/20170607
https://www.nxtbook.com/nxtbooks/impressions/201705
https://www.nxtbook.com/nxtbooks/impressions/201704
https://www.nxtbook.com/nxtbooks/impressions/201703
https://www.nxtbook.com/nxtbooks/impressions/teamspirit_2017spring
https://www.nxtbook.com/nxtbooks/impressions/201702
https://www.nxtbook.com/nxtbooks/impressions/201701
https://www.nxtbook.com/nxtbooks/impressions/sportsfanretailer
https://www.nxtbook.com/nxtbooks/impressions/201612
https://www.nxtbook.com/nxtbooks/impressions/201610
https://www.nxtbook.com/nxtbooks/impressions/201609
https://www.nxtbook.com/nxtbooks/impressions/201608
https://www.nxtbook.com/nxtbooks/impressions/teamspirit_2016fall
https://www.nxtbook.com/nxtbooks/impressions/20160607
https://www.nxtbook.com/nxtbooks/impressions/201605
https://www.nxtbook.com/nxtbooks/impressions/201604
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https://www.nxtbook.com/nxtbooks/impressions/teamspirit_2016spring
https://www.nxtbook.com/nxtbooks/impressions/201602
https://www.nxtbook.com/nxtbooks/impressions/201601
https://www.nxtbook.com/nxtbooks/impressions/sportsfanretailer_201512
https://www.nxtbook.com/nxtbooks/impressions/201512
https://www.nxtbook.com/nxtbooks/impressions/digitaldecorator_2015fall
https://www.nxtbook.com/nxtbooks/impressions/201510
https://www.nxtbook.com/nxtbooks/impressions/201509
https://www.nxtbook.com/nxtbooks/impressions/201508
https://www.nxtbook.com/nxtbooks/impressions/teamspirit_2015fall
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https://www.nxtbook.com/nxtbooks/impressions/digitaldecorator_2015summer
https://www.nxtbook.com/nxtbooks/impressions/sportsfanretailer_201506
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https://www.nxtbook.com/nxtbooks/impressions/201503
https://www.nxtbook.com/nxtbooks/impressions/teamspirit_2015spring
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https://www.nxtbook.com/nxtbooks/impressions/201501
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https://www.nxtbook.com/nxtbooks/impressions/201410
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