Kitchen & Bath Business - January 2020 - KBIS39

1:30 PM - 2:30 PM

1:30 PM - 2:30 PM

Rebecca West, Seriously Happy Homes
Topic Area: Grow Your Business

Paula C. Kennedy, CMKBD; Timeless Kitchen Design
Topic Area: Design

N223
Interns, Assistants and Employees - Oh My! Is it Time to
Hire Help?
Going from doing-it-alone to doing-it-together can feel like a huge
leap! Who should you hire? How can they help? What if you don't
have enough work for them? What if they don't do a good job? This
presentation will expand your concept of what it means to have
help, how you can structure the relationship for success and some
things you need to do before you invite someone to be part of your
little empire.
Hiring help is often the only way to really achieve your business
dreams, so let's see if we can make the road to going from
solopreneur to team leader a little easier. Attendees will leave with
a clearer sense of what kind of help they might need, fresh ideas on
how to structure that help and a draft of a job posting they can post
as soon as they get back to the office!‬
(Qualifies for 0.1 NKBA CEU, 1.00 NAHB CE hour, 1.0 NARI CEU)

1:30 PM - 2:30 PM

N224
Asking Better Questions to Learn Your Customers'
"Cooks Perspective"
Bridget Bueche, Bridget Bueche Consulting
Topic Area: Grow Your Business

Learn from executive chef Bridget Bueche, an 18-year appliance
expert in the kitchen and bath industry, as she discusses her trade
secrets of building residential kitchens while working with retail sales
teams, designers, architects and manufacturers. Learn how this
expert is crafting the ideal consumer interactions, kitchen experience
and developing a "cook's perspective" model to give the customer
information, build trust and execute project satisfaction. An interactive
deep dive into the world of sales, appliances, lifestyle and design.
(Qualifies for 0.1 NKBA CEU, 1.00 NAHB CE hour, 1.0 NARI CEU)

1:30 PM - 2:30 PM

N225
Ergonomics in Kitchens & Bathrooms

Judy Delaware, CLIPP; Ergonomic Design Center;
Mary Fisher Knott, CLIPP; Mary Fisher Designs
Topic Area: Design
Join ergonomics experts Judy Delaware, occupational therapist and
Allied ASID and residential space planner, Mary Fisher Knott, as they
share some of the "tools and rules" available to design professionals
to meet the specific physical needs of their clients. Judy will share
her vast knowledge of the physical demands and challenges
presented to us through injury, illness and aging. Mary will share
the problem-solving techniques she uses to create beautiful, unique
ergonomically designed spaces. Together they will leave you with
information you need to benefit your clients and your business.
(Qualifies for 0.1 NKBA CEU, 1.00 NAHB CE hour, 1.0 NARI CEU)

N226
TECH, Meet My Parents, Smart Kitchen and Baths Aid
Independent Living

When speaking about aging in place, Living in Place and independent
living, the fundament goal of this booming design sector is to extend
independent living for as long as possible. Independence is the KEY!
With the incredible growth and momentum of TECHNOLOGY in our
homes it is only natural to pair these two knowledge pools together
to highlight the incredible benefits our aging population can receive
by embracing tech in their homes and lives. Watching our parents in
their 70's Snapchat with their grandkids, texting emoji's, seeing them
using an app for hearing aids and show us their favorite YouTube
channels, shows us just how much they already rely on technology.
Have you ever cared for a parent after surgery or watched them try to
manage all their medications? When we're in their homes can you see
how they have already modified their daily lives and homes to cope
with challenges? It's really eye opening to understand the enormous
opportunities for tech to aid their lives. All this technology benefits the
broader universal design segment, however, we will focus primarily on
our aging population for this discussion. Some generations adamantly
say they don't want technology, but as we'll see they are actually
already using a fair amount, but it's not just for them, it's for us in 20
years! When we are in our 70s we will expect and demand flawless
integrated technology.
(Qualifies for 0.1 NKBA CEU, 1.00 NAHB CE hour, 1.0 NARI CEU)

1:30 PM - 2:30 PM

N227
INTERACTIVE LAB
Website Punch List! Blue Tape Walkthroughs
of Attendee Websites

Mark Harari, Remodeler's Advantage, Inc.
Topic Area: Grow Your Business
Join Mark and his roll of blue tape as he finds the good, the bad and
the ugly of attendee websites. In this interactive program, you will
experience real-time critiques of your website and of those around
you. As he peels back those pieces of tape to reveal what does and
doesn't work about a given site, you will get his insights from the
perspective of both a conversion expert and a first-time visitor. While
some have referred to this session as an "uproarious website roast,"
all agree that fun aside, you will gain a clear, useful understanding of
marketing best practices that will help you generate qualified leads.
Whether you just want to watch and learn or have your website
reviewed in a blue tape walkthrough, you're guaranteed to come away
with actionable advice (and a few laughs.)
Are you interested in having your website reviewed live during this
VFTI session? Submit it here: http://sgiz.mobi/s3/VFTI-2020
(Qualifies for 0.1 NKBA CEU, 1.00 NAHB CE hour, 1.0 NARI CEU)

KBIS.com 39
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Kitchen & Bath Business - January 2020

Table of Contents for the Digital Edition of Kitchen & Bath Business - January 2020
