Franchising Today - Winter 2017 - 9

EMPLOYEE RETENTION

Some messages need to be communicated
in-person, like feedback on how an
employee is doing at her job.

big win if you're looking to improve
employee retention.
Look for a software provider
that enables you to create reusable
scheduling templates, can inform
your employees of their schedule
weeks in advance and can enable
them to submit requests for time
off or trade a shift with a colleague.
	 3.	Offer	Training
Professional development is a powerful way of keeping employees
happy and productive. Can you offer your employees training in some
new skills? Can they work in another department one day a week, or
move over entirely in order to see a
new part of the business? Is there a
relevant seminar or class they want
to take that might also improve
their work?
Think outside the box, and you'll
watch your employees' contentment and productivity rise.

4.	Incentivize	Results
Even when times are busy (i.e., always), don't forget to reward your
star performers. Results that go
unnoticed can be very deflating to
employees and gives them a reason
to start looking elsewhere. Look
at ways to keep track of employees
who consistently perform.
For
example,
acknowledge
their on-time arrivals (some software solutions can track this automatically) and reward them with a
small token of appreciation. Your
employees will appreciate the recognition and feel inspired to continue their efforts.
5.	Communicate!
Last, but definitely not least,
communication is fundamental
to any relationship, and it is particularly important in the workplace.
Some messages need to be communicated verbally and in-person,

like feedback on how an employee
is doing at her or his job. But other
messages can be delivered to the
employee electronically.
Most small businesses still handle time-off or shift trade requests
on paper or verbally, and these can
easily get lost or forgotten. Putting
systems in place that improve the
ability to quickly and clearly communicate with employees can have
a huge impact on their output.
Reducing employee turnover should
be a goal for all owners and managers.
If you follow these suggestions, your
employees will want to remain with
you. And you'll be glad they did.
John Waldmann is the co-founder and CEO
of Homebase, (www.joinhomebase.com ).
Homebase provides a free real-time software
solution that helps more than 60,000 small
businesses eliminate the paperwork of managing their
hourly employees, helps manage overtime and curbs
absenteeism and turnover.
WINTER 2017

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Table of Contents for the Digital Edition of Franchising Today - Winter 2017

Contents
Franchising Today - Winter 2017 - Cover1
Franchising Today - Winter 2017 - Cover2
Franchising Today - Winter 2017 - 1
Franchising Today - Winter 2017 - Contents
Franchising Today - Winter 2017 - 3
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