Transportation & Logistics International - Spring 2017 - 52

MANUFACTURING

"Our shipping departments want to make drivers feel comfortable."
-Jeff Shulman, vice president of logistics

The Personal Touch
ZEKELMAN INDUSTRIES COMBINES TECHNOLOGY
AND OLD-FASHIONED CUSTOMER SERVICE TO
ATTRACT DRIVERS TO CARRY ITS LOADS.
>ZEKELMAN INDUSTRIES

BY JIM HARRIS

For Zekelman Industries, maintaining close relationships with the
drivers it works with and keeping up
with the latest developments impacting
the logistics industry are not mutually
exclusive goals. The company's recent
investments in technology supplement
its goal to treat drivers well.
"All of the technology and improved
efficiency we've brought in will hopefully
allow drivers to want to come to our facility," Vice President of Logistics Jeff Shulman says. "Our shipping departments
want to make drivers feel comfortable."
The company attracts drivers to pick
up and deliver its goods in ways both
large - such as keeping goods safe by
installing automatic tarp machines and
safety nets in all of its facilities - as well
as small.
"In general, we believe in treating our
drivers well; even just the gesture of
offering them water or coffee when they
come here goes a long way," he adds, noting Zekelman Industries participates in
driver's appreciation events. "Our plants
take great pride trying to outdo each other to make sure drivers want to go there."
-------------------------------------- [ PROFILE ]
Zekelman Industries
www.zekelman.com
Revenue: $2 billion-plus
Headquarters: Chicago
Employees: 1,500
Services: Steel pipe and tube manufacting
---------------------------------------------------

52

TLIMAGAZINE.COM SPRING 2017

// Zekleman's logistics team handles the
coordination of more than 400 truckloads and
approximately 10 railcar loads daily.


http://www.TLIMAGAZINE.COM

Table of Contents for the Digital Edition of Transportation & Logistics International - Spring 2017

Table Of Contents
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Transportation & Logistics International - Spring 2017 - Cover3
Transportation & Logistics International - Spring 2017 - Cover4
http://www.nxtbook.com/nxtbooks/knighthouse/tli_vol8issue4
http://www.nxtbook.com/nxtbooks/knighthouse/tli_vol8issue4A
http://www.nxtbook.com/nxtbooks/knighthouse/tli_vol8issue3
http://www.nxtbook.com/nxtbooks/knighthouse/tli_vol8issue3a
http://www.nxtbook.com/nxtbooks/knighthouse/tli_vol8issue2
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http://www.nxtbook.com/nxtbooks/knighthouse/tli_vol8issue2a
http://www.nxtbook.com/nxtbooks/knighthouse/tli_vol8issue1
http://www.nxtbook.com/nxtbooks/knighthouse/tli_vol8issue1a
http://www.nxtbook.com/nxtbooks/knighthouse/tli_vol7issue4
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http://www.nxtbook.com/nxtbooks/knighthouse/tli_2016summer_vol1
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