Transportation & Logistics International - Spring 2017 - 68

DISTRIBUTORS
the needs of our customers in an effective way."
Culture of Safety
Distracted driving is one of the challenges Avista is combating with a new phonefree policy. "The company's recently
updated mobile device policy is not only
for our drivers of fleet vehicles, but also
for employees like myself who drive a
personal vehicle for work," Loew says.
Loews notes that the policy is for
every employee in the company. "We
are all abiding by the same principle
going forward," he says. "That includes
everyone from our senior leadership to
the employees in the field."

// Avista takes pride in having a well-trained
and highly skilled culture where employees
can react and perform well in emergencies.

"We have in place two
parallel programs to
grow our fleet of both
CNG-powered vehicles
and electrified vehicles
that feature the ability
to plug into the grid."
Although Washington state already
has a hands-free law that states drivers
cannot hold the phone to their ear or
text and drive, Avista has decided to be
proactive for the safety of not only its
drivers, but also the communities they
serve and live in.
"The phone-free policy is new to us,"
Loew says. "We already had the handsfree policy in place for several years, but
the phone-free part was just implemented at the beginning of March 2017. We
are in a grace period while we are still
normalizing it and it is becoming a part
of our life. However, I think the response
has been pretty positive thus far."

68

TLIMAGAZINE.COM SPRING 2017

Working Together
In 2015, Avista experienced the greatest
natural disaster in its then 125-year history, which brought winds of more than
70 miles per hour.
"By the end of it, we had nearly
180,000 customers, half of our electric
customers, without power, including
myself," Loew recalls. "It's a testament
to an incredible amount of work that we
did and those we partnered with as we
worked around-the-clock to completely
restore power in 10 days."
Avista went from 28 line crews to
approximately 132 during the powerful
windstorm. "During this scenario we
had about 132 crews from six western states and Canada working with
our crews to restore power," Loew
says. "The destruction was massive in
terms of scale. All of our teams worked
around-the-clock bringing in material
and leveraging all networks to ensure
we had the material needed to supply
restoration efforts. Overall, we installed
more than 60 new miles of wire, 482
new poles, 241 new transformers and
171 new cross arms."
Each outside utility or contractor

assisting in the restoration brought their
own vehicles, which helped cover more
territory quickly, Loew adds.
"We were lucky to have had an area
where we were able to stage all the
vehicles," he explains. "We conducted
overnight inspections on our company-owned assets because we were seeing exponentially more hours and miles
than we typically do in a given week.
"I'm most proud that there were no
injuries, but also that we only had one
vehicle that had to be towed," Loew adds.
"We attribute that to a proactive and
well-thought-out maintenance program
we have had for years. It also follows the
industry's best practices on the work
that should be done on a periodic basis in
order to maintain a top performing fleet."
Loew concludes that Avista's culture
was "well prepared" to handle the unfortunate event.
"That's a great lesson for any organization," he says. "It's not always about
having equipment or products at the
ready, it's sometimes about having the
culture that can adapt and note how to
weave the skills together to help you
respond safely and quickly."


http://www.TLIMAGAZINE.COM

Table of Contents for the Digital Edition of Transportation & Logistics International - Spring 2017

Table Of Contents
Transportation & Logistics International - Spring 2017 - Cover1
Transportation & Logistics International - Spring 2017 - Cover2
Transportation & Logistics International - Spring 2017 - 1
Transportation & Logistics International - Spring 2017 - Table Of Contents
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Transportation & Logistics International - Spring 2017 - Cover3
Transportation & Logistics International - Spring 2017 - Cover4
http://www.nxtbook.com/nxtbooks/knighthouse/tli_vol8issue4
http://www.nxtbook.com/nxtbooks/knighthouse/tli_vol8issue4A
http://www.nxtbook.com/nxtbooks/knighthouse/tli_vol8issue3
http://www.nxtbook.com/nxtbooks/knighthouse/tli_vol8issue3a
http://www.nxtbook.com/nxtbooks/knighthouse/tli_vol8issue2
http://www.nxtbook.com/nxtbooks/knighthouse/tli_vol8issue2b
http://www.nxtbook.com/nxtbooks/knighthouse/tli_vol8issue2a
http://www.nxtbook.com/nxtbooks/knighthouse/tli_vol8issue1
http://www.nxtbook.com/nxtbooks/knighthouse/tli_vol8issue1a
http://www.nxtbook.com/nxtbooks/knighthouse/tli_vol7issue4
http://www.nxtbook.com/nxtbooks/knighthouse/tli_vol7issue3
http://www.nxtbook.com/nxtbooks/knighthouse/tli_vol7issue2
http://www.nxtbook.com/nxtbooks/knighthouse/tli_vol7issue1
http://www.nxtbook.com/nxtbooks/knighthouse/tli_2017fall_vol2
http://www.nxtbook.com/nxtbooks/knighthouse/tli_2017fall_vol1
http://www.nxtbook.com/nxtbooks/knighthouse/tli_2017summer
http://www.nxtbook.com/nxtbooks/knighthouse/tli_2017spring
http://www.nxtbook.com/nxtbooks/knighthouse/tli_2017winter
http://www.nxtbook.com/nxtbooks/knighthouse/tli_2016fall
http://www.nxtbook.com/nxtbooks/knighthouse/tli_2016summer_vol1
http://www.nxtbook.com/nxtbooks/knighthouse/tli_2016summer_vol2
http://www.nxtbook.com/nxtbooks/knighthouse/tli_2016spring
http://www.nxtbook.com/nxtbooks/phoenix/tli_2016winter
http://www.nxtbook.com/nxtbooks/phoenix/tli_2015fall_v2
http://www.nxtbook.com/nxtbooks/phoenix/tli_2015fall
http://www.nxtbook.com/nxtbooks/phoenix/tli_2015summer
http://www.nxtbook.com/nxtbooks/phoenix/tli_2015spring
http://www.nxtbook.com/nxtbooks/phoenix/tli_2015winter
http://www.nxtbook.com/nxtbooks/phoenix/tli_2014fall
http://www.nxtbook.com/nxtbooks/phoenix/tli_2014summer
http://www.nxtbook.com/nxtbooks/phoenix/tli_2014spring
http://www.nxtbook.com/nxtbooks/phoenix/tli_2014winter
http://www.nxtbook.com/nxtbooks/phoenix/tli_2013fall
http://www.nxtbook.com/nxtbooks/phoenix/tli_2013summer
http://www.nxtbook.com/nxtbooks/phoenix/tli_2013spring
http://www.nxtbook.com/nxtbooks/phoenix/tli_2013winter
http://www.nxtbook.com/nxtbooks/phoenix/tli_2012fall
http://www.nxtbookMEDIA.com