LatinFinance - March/April 2013 - Costa Rica Supplement - 3

BCR: Growing In Efficiency
The outstanding performance of Banco de
Costa Rica, BCR, in offering quality products
and customer service, earned this recognized
institution several awards in 2012. The bank
remains among the top financial leaders in
Costa Rica. The forward integration of brand
new electronic services, complemented by
significant structuring of Trusts in public works,
development and placement of new forms of
credit to segments such as SMEs and housing,
contributed significantly to this strengthening.
The subsidiaries of the Financial Conglomerate
BCR -- the brokerage firm, Administrative
Partnership for the Investment Fund, Retirement
Fund Operator, and Insurance Brokerage -all contributed to the achievement of results.
“The major challenge for 2013 is to stay
among the top financial leaders in Costa Rica,
with the pursuit of excellence in customer
service, with products and services that meet
the needs of customers and maintain our
growth, based on indicators of efficiency and
customer service, enabling us to continue the
financial sustainability of operations and be
able to reinvest these funds in credit lines and
the continuous improvement of our offer and
services.” said Mario Rivera Turcios, CEO of
BCR.
One of BCR’s key goals for 2013 is to strengthen
business relationships with the SME sector
providing support through the development of
a strategy of “line depth” which allows access
to credit on more attractive and varied terms.
“This year we will strengthen housing finance,
trusts and consumer credit to make different
social sectors economically active, and to meet
their credit needs in a timely and competitive
manner”, said the CEO. Strengthening services
by devising credit solutions with social and
environmental sustainability criteria, and as
an integral part of corporate commitment to

social responsibility, is another essential goal.
According to Rivera Turcios, “we must comply
with the rigorous objectives and goals of the
Strategic Plan of BCR Financial Conglomerate,
through a process of transformation that will
improve competitiveness in an increasingly
demanding, technological and evolving market.”
The work done in 2012 on the control of
expenditure to balance and grow financial
and investment projects, also enabled the
maximization of resources and the planning
needed to strengthen BCR’s position in the
domestic market.
With 136 years of experience, the Bank of Costa
Rica is the longest running and largest Costa
Rican financial institution in the country, with
a network of 245 offices located throughout
the country and more than 520 ATMs. This
bank has been considered to be a financial
institution that is not afraid of change, crises
or competition, so, as mentioned by its General
Manager, “our biggest challenge has been and
will continue to be, exceed what it has been
achieved. We are convinced that we will always
be the bank of Costa Rica”.

Mario Rivera Turcios, CEO of BCR



Table of Contents for the Digital Edition of LatinFinance - March/April 2013 - Costa Rica Supplement

Latin Finance - March/April 2013 - Costa Rica Supplement
Contents
Getting it right
Securing the future
Making the leap
Finding space
A hard currency
Trading up
Green credentials
LatinFinance - March/April 2013 - Costa Rica Supplement - Latin Finance - March/April 2013 - Costa Rica Supplement
LatinFinance - March/April 2013 - Costa Rica Supplement - Cover2
LatinFinance - March/April 2013 - Costa Rica Supplement - Contents
LatinFinance - March/April 2013 - Costa Rica Supplement - Getting it right
LatinFinance - March/April 2013 - Costa Rica Supplement - 3
LatinFinance - March/April 2013 - Costa Rica Supplement - 4
LatinFinance - March/April 2013 - Costa Rica Supplement - 5
LatinFinance - March/April 2013 - Costa Rica Supplement - Securing the future
LatinFinance - March/April 2013 - Costa Rica Supplement - 7
LatinFinance - March/April 2013 - Costa Rica Supplement - Making the leap
LatinFinance - March/April 2013 - Costa Rica Supplement - 9
LatinFinance - March/April 2013 - Costa Rica Supplement - 10
LatinFinance - March/April 2013 - Costa Rica Supplement - 11
LatinFinance - March/April 2013 - Costa Rica Supplement - 12
LatinFinance - March/April 2013 - Costa Rica Supplement - 13
LatinFinance - March/April 2013 - Costa Rica Supplement - Finding space
LatinFinance - March/April 2013 - Costa Rica Supplement - 15
LatinFinance - March/April 2013 - Costa Rica Supplement - A hard currency
LatinFinance - March/April 2013 - Costa Rica Supplement - 17
LatinFinance - March/April 2013 - Costa Rica Supplement - Trading up
LatinFinance - March/April 2013 - Costa Rica Supplement - 19
LatinFinance - March/April 2013 - Costa Rica Supplement - 20
LatinFinance - March/April 2013 - Costa Rica Supplement - 21
LatinFinance - March/April 2013 - Costa Rica Supplement - 22
LatinFinance - March/April 2013 - Costa Rica Supplement - 23
LatinFinance - March/April 2013 - Costa Rica Supplement - Green credentials
LatinFinance - March/April 2013 - Costa Rica Supplement - Cover3
LatinFinance - March/April 2013 - Costa Rica Supplement - Cover4
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