The Roanoker - July/August 2019 - V15

Vinton Computer & Brambleton Computer
Built on a Passion to Deliver Unsurpassed Service and Value

Vinton Computer and Brambleton Computer have transformed the
computer-repair experience for individuals across the Roanoke Valley. In an
industry known for long waits, frustrating service and exorbitant repair costs,
founder and owner Chris Duncan, along with his father and co-owner Keith
Duncan, offer a much-needed alternative. Their family-owned repair business
delivers extraordinary service and outstanding value.
People feel the difference when they first walk through the doors of Vinton
Computer and Brambleton Computer. They see a bright, appealing interior
and are greeted by a welcoming computer expert who provides one-on-one
attention and a free computer diagnosis.
Then, repairs are completed within 24 hours - and sometimes the same
day. Customers pay a flat $50 for labor, plus the cost of parts. All work is
guaranteed to ensure each customer's complete satisfaction.

BEST OF 2019

360 E. Virginia Ave. in Vinton
(540) 904-2070

BEST OF 2019

3634 Brambleton Ave. in Roanoke
(540) 682-2141

Full Range of Computer-Repair Services
Repairs are provided by certified technicians for all
brands of laptops and desktops. Services include
virus and malware removal, wireless internet set-up,
password removal, data recovery, screen repairs,
and other computer troubleshooting. In addition,
new and refurbished laptops and desktops are
available for sale.

Family Values at the Core of the Business
The Duncans are hands-on operators who infuse their
family values in all aspects of their business. They are
passionate about the customer experience and the
services they provide. This is reflected in whom they
hire, how they train their team, and the systems they
put in place to ensure operational proficiency. Family
members Cindy Duncan and Brian Duncan are also
involved in daily business operations.

Growth through Service Excellence
Since Vinton Computer opened in 2010 and
Brambleton Computer followed three years later,
the stores have experienced tremendous year-overyear growth. The family business is now the largest,
independent computer-repair operation in the region.
What started as a two-person outfit has now grown to 30
employees who repair thousands of computers annually.
While volume has continued to increase, the Duncans'
customer-focused operating values remain steadfast.

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The Roanoker - July/August 2019

Table of Contents for the Digital Edition of The Roanoker - July/August 2019

The Roanoker - July/August 2019 - Intro
The Roanoker - July/August 2019 - Cover1
The Roanoker - July/August 2019 - Cover2
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The Roanoker - July/August 2019 - V1
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The Roanoker - July/August 2019 - Cover3
The Roanoker - July/August 2019 - Cover4
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