ACtion Magazine - May 2013 - (Page 4)

May 2013 FEATURES WHAT IS HAPPENING IN THE AUTO A/C INDUSTRY? 18 NEW EQUIPMENT, TOOLS AND SERVICE PARTS FOR 2013 22 STRIKING CUSTOMER SERVICE GOLD 26 18 ©Automotive Video DEPARTMENTS News & Updates 16 Quick Check 34 Association News 32 New Products & Services 35 COLUMNS Outlook Andrew Fiffick Freeze Frame Jacques Gordon Virtual View Angie Kilbourne 6 8 10 Under The Southern Cross Ken Newton Leonard’s Law Keith Leonard, Esq. Last Watch Elvis Hoffpauir 35 12 13 38 Correction: MACS Tech Help Number MACS Members please note:The phone number for technical help is 866-502-0068. It is available Mon-Fri, 8 a.m.-5 p.m. Central time. Mobile Air Conditioning Society Mission Statement To be the recognized global authority for the mobile air conditioning and heat transfer industry by: • Providing training and education for the mobile air conditioning and heat transfer industry. • Providing a forum for exchange of trade information on a regional, national and international basis. • Facilitating business between all segments of the industry. • Providing information on legislative and regulatory initiatives that affect the industry and advocating for the industry to legislative bodies. 4 ACTION • May 2013 In our April report about Tony Martin’s presentation at the MACS Convention and Trade Show (Hybrid Evolution Continues), we reported incorrectly about fires in hybrid and electric vehicles.Tony noted that the Fisker Karma and Chevrolet Volt had suffered battery fires under very specific conditions.We reported that several Tesla all-electric vehicles had also caught fire, but failed to note that those fires were determined to have occurred in the vehicles’ 12-volt systems, not the main high-voltage battery pack.

Table of Contents for the Digital Edition of ACtion Magazine - May 2013

Action Magazine - May 2013
Freeze Frame
Virtual View
Under the Southern Cross
Leonard's Law
News & Updates
What Is Happening in the Auto A/C Industry?
New Equipment, Tools and Service Parts for 2013
Striking Customer Service Gold
Asociation News
Quick Check
New Products & Services
Last Watch

ACtion Magazine - May 2013