ACtion Magazine - May 2015 - (Page 8)
Spring training is on!
ven though it does not yet feel like summer time in
most parts of the country, spring A/C training season
is in full swing during this time of the year at MACS,
and with it comes busy traveling as we bring our annual Mobile A/C Update training clinic to technicians and service
shops across the country. Of course, most of these clinics are
held here in the continental United States, but you can also
find us in Canada and Puerto Rico in 2015. Most of these
training clinics are hosted by MACS, some right here at our
headquarters in Lansdale, Pa. Still many others are hosted
by our members, either on-site at their location, or perhaps
a local catering hall or hotel conference room. Either way, a
MACS certified trainer presents our material, while bringing
their own personal experience and knowledge to share with
The typical MACS A/C clinic follows a familiar format,
similar to other training classes held for working professionals. Chances are you've probably been to a few of these semi-
In 2015, 3 million cars worldwide will use
WE'RE READY, ARE YOU?
ACTION * May 2015
nars in the past, especially if you are active in a local association, service or trades group. But what you might not know
is just how much work goes on "behind the scenes" to make
these events happen. For now, let's forget about the months of
preparation that go into writing and rewriting the workbooks
and speeches, creating the power point presentation and rehearsing the material a few times before each trainer goes live
on stage. At each event, there's a lot that happens before the
first attendee even walks through the door.
Well in advance of the show date, flyers are sent out to
area shops and technicians, sharing details such as date, time,
location, topics of discussion, and so forth. Meanwhile, event
planners are figuring out staff participation, equipment rental,
catering, parking, vendor participation and sometimes entertainment.
On the day of, however, it takes a big staff, lots of hard
work and many hours to get the room ready for the first people to arrive. After all, a typical clinic seats between 80 and
100 people; with about four persons per table, there are some
20 to 25 tables needed to accommodate everyone. That usually starts around 10 A.M., with a team arranging the coolers, buffets, tables and chairs, tablecloths and place settings.
Meanwhile, food is being prepared, while others are stuffing those goodie bags that are given out at the door (we all
like those hats and water bottles, right?). Let's also not forget
about the table displays for the supporting sponsors' parts,
tools, equipment, supplies and the like. At many of these clinics we attend, vendors bring special kits and discounts that are
offered at prices rarely seen at other times of the year.
As for the instructor, the majority of their prep time is
done days, weeks, or sometimes even months in advance, preparing and practicing their speech and presentation several
times over. Sometimes these trainers make it look so easy, but
in reality they spend an enormous amount of time before hand
getting ready for their classes.
Usually the presenter will arrive two hours before start
time. Set up on site is not quite as intense as preparing the
hall, but still includes readying the projector screen, laptop
computer, projector, and sound system. We also have to make
sure each person gets a copy of the lesson book, and make
sure the batteries work in our clickers!
Manager of Service Training
You can reach Steve at
Table of Contents for the Digital Edition of ACtion Magazine - May 2015
Tool and equipment review
MACS mobile A/C training is everywhere
By the numbers
ACtion Magazine - May 2015