ACtion Magazine - March 2016 - (Page 4)

Mobile Air Conditioning Society (MACS) Worldwide Andrew Fiffick Chairman & CEO chairman-macs@macsw.org Elvis Hoffpauir President & Editor-In-Chief elvis@macsw.org Steve Schaeber Technical Editor steve@macsw.org Marion Posen VP Sales & Marketing marion@macsw.org FEATURES 16 16 26 Deﬁning 'Service Ready' because it matters Laina Casey Graphics & Design Manager mcasey@macsw.org Corporate Offices Mail To: P.O. Box 88, Lansdale, PA 19446 Ship To: 225 S. Broad St., Lansdale, PA 19446 Phone: (215) 631-7020 *Fax: (215) 631-7017 E-mail: membership@macsw.org Motor Age Top Shops March 2016, Volume 16, Number 2 COLUMNS 26 Outlook - Andrew Fifﬁck 6 Service Port - Steve Schaeber 8 Leonard's Law - Keith Leonard, Esq. 10 Virtual View - Angie Kilbourne 14 Last Watch - Elvis Hoffpauir 38 DEPARTMENTS 36 Member Proﬁle Cooling Corner Industry News Association News In memoriam New Products and Services 12 27 31 34 34 36 MACS Affiliates: Mobile Air Conditioning Society Mission Statement To be the recognized global authority for the mobile air conditioning and heat transfer industry by: * Providing training and education for the mobile air conditioning and heat transfer industry. * Providing a forum for exchange of trade information on a regional, national and international basis. * Facilitating business between all segments of the industry. * Providing information on legislative and regulatory initiatives that affect the industry and advocating for the industry to legislative bodies. ACtion magazine is published eight times per year by the Mobile Air Conditioning Society (MACS) Worldwide, 225 S. Broad Street, Lansdale, PA 19446. While MACS Worldwide takes reasonable steps to make sure that the information reported in ACtion is accurate, errors can still occur. The accuracy of all information contained in ACtion should therefore be independently evaluated by the reader. Since conditions of its use are outside of the control of MACS Worldwide, MACS Worldwide assumes no liability for the use of such information or any damages incurred through its use or application. Nothing contained in such information is to be construed as contractual or provide some form of warranty on the part of MACS Worldwide. The opinions expressed in guest editorials are not necessarily endorsed by MACS Worldwide. MACS Worldwide is not responsible for any claims made in or by advertisements or press releases published in ACtion. All company names, products and product names, emblems, logos, images, trademarks, service marks and trade dress appearing in this magazine are the property of their respective owners and are protected under federal laws of the United States and international agreements. Unauthorized use is prohibited. The ACtion logo and MACS globe emblem are property of MACS Worldwide. Reproduction of contents without permission is prohibited. Send requests for permission to copy or reprint to Editor@macsw.org or to ACtion Magazine, Box 88, Lansdale, PA 19446. Non-member subscription rates: one year (seven issues) - U.S. $25; Canada/Mexico $40; international surface $45; international air $55. Send subscription mail, including address changes, to ACtion, P.O. Box 88, Lansdale, PA 19446 or editor@macsw.org. For advertising contact Marion Posen: marion@macsw.org or 215-631-7020 x304. H.G. Roebuck & Son, Inc. 4987 Mercantile Road Baltimore, MD 21236 www.macsw.org 4 ACTION * March 2016 macsworldwide.wordpress.com ISSN 1949-3436 2004-12 IAMA Awards Winner https://macsworldwide.wordpress.com/ https://plus.google.com/109580133945503595889/posts https://www.youtube.com/user/MACSWorldwide https://www.facebook.com/MACSW https://www.linkedin.com/start/join?trk=login_reg_redirect&session_redirect=https%3A%2F%2Fwww.linkedin.com%2Fgroups%2F1759747 http://www.macsw.org/imis15/MACS https://www.twitter.com/MACS_Worldwide http://macsworldwide.wordpress.com

Table of Contents for the Digital Edition of ACtion Magazine - March 2016

ACtion Magazine - March 2016
Contents
Defining 'Service Ready' Because it Matters
Motor Age Top Shops
Outlook
Service Port
Leonard's Law
VIrtual View
Last Watch
Member Profile
Cooling Corner
Industry News
Association News
In Memoriam

ACtion Magazine - March 2016