Vehicle Inspections - The Key to Success! later" speech comes back to bite them at times when they least can afford it. Often times this customer owns a vehicle in rough condition. They may not have insurance on their vehicle or even a drivers' license! On the other hand, this type of customer may own a BMW or diesel pick-up truck that is breaking them with the payment! You can no more guess a consumer 's repair / PM budget by the quality of their ride any more than you can judge a book by its cover! GM Consider this fact: Today's vehicles require on average about 1/3 the cost to repair and maintain them compared to vehicles of 30 years ago (think carburetors, distributors, etc.) due to advances in technology and quality from the OEMs. This means in many cases the entry level quick lube tech performing oil changes, along with the vehicle owner themselves, are the only ones looking after the vehicle's condition. Unless a full service or specialty Figure 8: Typical Multipoint Inspection List. November 2015 7 MACS Service Reports