MACS Service Reports - 2015 - SEP3

ing callers to download a lower version
(Adobe Reader 9, 9.1 or 9.4). As we said
at the start, Adobe Reader 11 is what you
can get at the adobe.com website. Any
lower number than version 10 from adobe.com is just a patch for a still lower version. We tried one and had no luck. The
only online listings for Adobe Reader 9.0
are from other sites we avoid as known
adware/malware loaders. But with this
latest update, we'd say you're likely to be
okay with Adobe Reader 11, and if you
don't have it, download only the official
version from adobe.com.
At this point, it seems that you'll have to
stick with Internet Explorer (we have the
latest, version 11). We tried Firefox and
although we could log on, we couldn't
open shop manuals, despite the fact that
we were using the same desktop that
worked with IE.

techinfo.honda.com

nissan-techinfo.com

dows 8.1 computer with no
special add-ons, we got on
the techinfo.honda.com website
using all three browsers (IE11, Firefox and Chrome), but
with one series of notable exceptions. We could open any
documents that have an .htm
extension only with IE-11. We
were able to open wiring diagrams and illustrated service
procedures with no glitches
with the other browsers (Figure 3). We double-checked
Windows 7, and the results
were equally good for the
same three browsers, except
for those .htm documents,
which were limited to IE-11.
Are they important? Yes, because they cover a lot of serFigure 2: Nissan's compatibility problem with Adobe Readers 10 and 11 resulted in this warning on their home page,
vice material, including bulhowever a last-minute test before publication of this MSR showed the issue had been corrected, and the shop manuals
letins and newsletters.
opened with the current version, Adobe Reader 11. Further, the website also worked with Windows 8.1 as well as 7.0, the
previous limitation.
Just in case you're interested,
Honda specifies Windows
Reader 11 is not yet complete. If you really need material from
7
as
the
required
operating
system.
It also lists very specific
the site (www.nissan-techinfo.com), and you have Windows 7.0 or
versions
of
Internet
Explorer,
namely
the 32-bit versions of
8.1, we'd say take the chance on a short-term subscription; one
7.0
and
8.0,
plus
9.0
with
128-bit
encryption.
However, as
day goes for $19.99. There is a phone number that actually annoted,
we
opened
everything
including
.htm
with
our Winswers for the website, so if you have a problem, you can ask for
dows
8.1/IE-11
setup.
a refund.
We didn't have an opportunity to reflash with a J2534 PassThe Nissan site tech support on the phone had been tell-

Honda and .HTM
Honda has listed notable limitations
for its service information, but they
seem to be irrelevant. Using our Win-

September 2015

Figure 3: Although not listed as approved, Mozilla Firefox seemed to work on the Honda techinfo site. Wiring
diagrams open nicely on Windows 8.1 computer, but documents with .htm extension would not.

MACS Service Reports

http://techinfo.honda.com http://www.nissan-techinfo.com http://www.nissan-techinfo.com http://www.adobe.com http://www.be.com http://www.adobe.com http://www.techinfo.honda.com

Table of Contents for the Digital Edition of MACS Service Reports - 2015