Chapter 2-4 Online Branch Pre-Staging Applications continued Application Process At the beginning of the Pre-Staging application the customer will be asked to provide personal information such as name, date of birth, social security number (if applicable), sex, height and address. Additionally, the customer will also be asked to provide an e-mail address so that an automatic e-mail confirmation can be sent once the online application has been completed. This demographic information is used solely for determining if the customer is eligible to apply for a given transaction and to fill out the application form which is required to complete the transaction Question and Answer Process The questions and answer section of the Pre-Staging application is required to learn more about the customer and determine the following: • Required Tests • Required Fee(s) • Required Documents (i.e. proof of date of birth) Some of the questions during the question and answer process are directly from the paper application form that is used at the Registry of Motor Vehicles and other questions are additional questions that are used to provide more detailed instructions for the customer. 2:46