Chapter 14. Online Transactions Request and Review a Copy of Your Driving Record (TNC Drivers) If you are a TNC (Transportation network company) driver or driver applicant determined to be unsuitable based on your driving record? This page contains instructions for requesting and reviewing your driving records. Contact: TNC Division Phone: 617-305-3569 (leave a voice mail and someone will return your call). Online: Ask the TNC Division your rideshare questions Important Reminder The instructions on this page only apply to drivers who have applied to drive for a TNC - such as Uber, Lyft, or Via - In Massachusetts, also know as a rideshare company. How to Request Online: (These instructions only apply to drivers who have applied to drive for a TNC in Massachusetts) There is a website like (Access My CORI and/or RMV Records) in your original denial email that will allow you to view the records the Division used to determine your suitability. You will also receive a second email containing a security code. Once you navigate to this website, enter these pieces of information: 1. The email address you used to sign up to drive with your TNC 2. Your date of birth 3. The last four digits of your social security number 4. The security code you received in your email (check your spam/junk folder if your can't find it) If you are unable to view your records, please contact the TNC Division (see above). 10/23