Chapter 14. Online Transactions Exam Booking Online continued Pre staging Application During the online booking process, the customer will be required to enter his/her demographic information and also answer a few questions which will result in a completed road test application which can be downloaded and printed. In addition, the Road Test information sheet will print with the application and transaction summary page to prepare the customer for his/her road test. E-mail Confirmation After booking a road test online, the customer will receive an e-mail confirming the date, time and location of the road test. The e-mail also instructs the customer to bring the completed application with them to the road test. Error/Stopper Messageshttp://www.massrmv.com/Portals/30/docs/21844.pdf http://www.massrmv.com/Portals/30/docs/21844.pdf