Service Centers Permit/License/ID Related Transactions If you need to complete an in-person permit, license or ID transaction, you are required to make or cancel a reservation online. Select the " Make an Appointment " button at the top of the page. When you make an appointment/reservation, you will receive an email when an appointment becomes available. The email will contain a personalized link to schedule your transaction. The link expires within 24 hours so check your email often. The RMV provides appointments at (most) Service Center Locations during any available time Monday through Friday between 9:00 am and 5:00 pm dedicated to customers over the age of 65 and people with disabilities. An appointment is required to visit to conduct License or ID related transactions. Note that Registration-related transactions can be performed at an RMV Service Center without an appointments. You will be sent a confirmation e-mail that you must show on arrival at your designated time at a specific Service Center. Customers who are at least 65 years of age or have a disability can email the RMV's dedicated email for customers at MassDOTRMVSeniors@dot.state.ma.us to schedule a license or ID appointment. Registration Related Transactions Transactions that can be performed at an RMV Service Center without an appointment: * Register My Vehicle * Transfer my Registration & Title from Out of State * Reinstate my Registration * Transfer Vehicle to a Surviving Spouse * Amend my Registration * Confirm Identity for a Registration Renewal 07/23