Service Centers Service Centers - In-Person Registration Transactions Beginning September 19th, service center appointments for registration-related transactions that must be done in person will no longer be necessary. The appointment system will remain available for all Licensing, Permit, CDL,and ID related transactions. This means that all registration transactions that cannot be processed online or by phone (including registering a vehicle and transferring an existing registration) will be conducted in service centers as same day walk-in services. Customers can continue to visit AAA locations for these transactions if they are AAA members. Customers can also continue to conduct registration transactions through their insurance agents and auto dealers, who can complete bulk transactions in-person through Business 2 Business (B2B) services at select service center locations and electronically use the Electronic Vehicle Registration (EVR) Program. This change will result in expanded accessibility and availability for these transactions allowing customers to conduct them at times that meet their availability, schedules, and needs at locations that are accessible and convenient. Notes: * Runners must continue to use B2B service and cannot use the standard walk-in services Appointments for learner's permits, driver's licenses, and Massachusetts Identification cards will continue to be available. 09/22