AT YOUR SERVICE THERE FOR YOU Get to know Cheree N. Q: What's a typical day like as a guest services manager? CLICK FOR AN SWE R I f Cheree N. doesn't know the answer, she'll find it for Club Members staying at the recently opened Ocean Tower by Hilton Grand Vacations Club-the first of HGV's properties on Hawaii Island to offer Club Members direct ocean views. As guest services manager, Cheree says that not knowing what each day holds is what keeps her job compelling. Club Traveler spoke with this HGV veteran of more than six years to learn about her new post, the resort's renovations and memories in the making. Q: Has anything surprised you while working at Ocean Tower? CLICK FOR AN SWE R Q: What do you enjoy most about your job? CLICK FOR AN SWE R Q: Do you have a cherished memory of a Member? CLICK FOR AN SWE R JEIANGEL DIGITAL DESIGN Q: What attracted you to working in hospitality? CLICK FOR AN SWE R TRAVEL LIKE A LOCAL Cheree recommends visiting the Merrie Monarch Festival, an annual Hawaiian cultural event in Hilo each spring: "It lasts about a week and has different exhibits, local craft fairs, local food and a three-day hula competition. It's definitely an experience you wouldn't get anywhere else and one of my favorites." 27https://club.hiltongrandvacations.com/en/resort/hawaii-big-island/ocean-tower-by-hilton-grand-vacations-club https://club.hiltongrandvacations.com/en/resort/hawaii-big-island/ocean-tower-by-hilton-grand-vacations-club https://www.merriemonarch.com/ https://www.merriemonarch.com/