i3 - May/June 2020 - 6

Tech

By Cindy Loffler Stevens

I N N OVATO R

Doctor On
Demand CEO
Hill Ferguson

6

MAY/JUNE 2020

i3_0520_Tech_Innovator.indd 6

KEY STATS
Industries:
Health care/
telemedicine
Headquarters:
San Francisco, CA
Founders: Adam
Jackson, Jay
McGraw, Dr. Phil
McGraw
Founded:
October 1, 2012
Company:
Private/For Profit
Website:
Doctorondemand
.com

to the best care possible and helping to
avoid misdiagnoses.
Telemedicine is also making health care
accessible to all consumers, not just those
with employer-provided plans. Doctor on
Demand can connect anyone - with or without insurance - to physicians, saving valuable time and money. The company, based in
San Francisco, also has offices in Minneapolis
and Washington D.C.
Leading this innovative company is CEO
Hill Ferguson, a former senior executive at
PayPal, the worldwide online payments system that supports online money transfers,
and prior VP of product and marketing at
Zong, a mobile payment solutions provider.
He has experience leading companies at every
stage of growth, from founding a company to
serving as a senior executive in a high-growth
public company. He shared his insights on the
rise of telemedicine with i3 recently.

Courtesy of Doctor on Demand

T

he coronavirus has spread rapidly
across the world. Because of the highly
contagious nature of COVID-19, both
the Centers for Disease Control and
Prevention (CDC) and the World Health
Organization (WHO) are recommending
telemedicine as a safe alternative to an
in-person doctor visit, to help halt the disease.
But telemedicine is also at the forefront of a massive
shift in health care toward greater efficiency and cost
reduction. Doctor on Demand, a privately held company
founded in 2012, is one of the leaders in this space. The
virtual care company, offers on-demand and scheduled
visits with U.S.-licensed primary care physicians, psychiatrists and psychologists via a smartphone, tablet or
computer. Its telehealth offerings include preventive
health, chronic care management, urgent care and
behavioral health.
A nationwide shortage of physicians and seniors who
wish to remain at home as they age are two trends also
driving telemedicine. Not having to travel to see a doctor
can be a lifesaver for physically fragile patients and those
that are disabled. And, tech improvements have made it
easier, faster and more efficient to provide end-to-end
medical care via audio or video chat with physicians.
Doctor On Demand is available 24/7 - nights,
weekends and holidays. Patients can be seen for 90%
of the conditions usually treated in an ER or urgent
care setting, or address mental health issues such as
anxiety, fear or depression. The company's new health
plan, partnering with Humana, is called On Hand and
enables members to see a primary care doctor at
home, the office or in the car - wherever they may
be. Doctor on Demand acts as a concierge, organizing
imaging, MRIs, x-rays and whatever follow up is
needed. About 92% of cases can be resolved over
the web, the remaining 8% are referred to specialists
for serious medical conditions, giving patients access

I T I S I N N O VAT I O N

5/7/20 2:04 PM


https://www.doctorondemand.com/ https://www.humana.com/ https://www.doctorondemand.com/HowOnHandWorks http://www.DoctorOnDemand.com http://www.DoctorOnDemand.com

i3 - May/June 2020

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