Ritz-Carlton Magazine - Fall 2012 - (Page 30)

President’s letter ExcEptional SErvicE Gr and openinGs Bottom: Travelers can look forward to new Ritz-Carlton hotels and resorts, from Austria to Abu Dhabi. A At The Ritz-Carlton, serving our guests is our No. 1 priority. It is a mission that each of our ladies and gentlemen takes to heart — and one that guides all of our hotels and resorts around the world. I’m gratified to announce, for the third consecutive year, J.D. Power and Associates has named The Ritz-Carlton as the top-ranking hotel company in the luxury segment of the North America Hotel Guest Satisfaction Index Study. We are the only luxury company throughout the entire study to achieve a perfect score in overall satisfaction. It is an extraordinary accomplishment of which we are truly proud and a testament to our ladies and gentlemen. But there is no resting on our laurels. We are continuing to expand around the globe with new properties in the Middle East, Asia, North America and Europe, including the new Ritz-Carlton, Vienna. The hotel is in the heart of the city, surrounded by ornate baroque churches and magnificent palaces. Its stylish rooftop lounge, with views of the former imperial capital, is sure to become a popular meeting spot for locals and visitors alike. I encourage you to leaf through the photographic essay of Vienna on page 92 for an intimate look at the city and our new hotel. Also, in this issue, you’ll find a beautiful article about the arts and crafts of Okinawa — home to our first destination resort in Japan. The recently opened Ritz-Carlton, Okinawa blends traditional Japanese aesthetics with chic, modern design to create an environment that is simply magical. Guests can experience the resort’s picturesque setting from their rooms, which offer views of the championship golf course down to the East China Sea and Motobu Peninsula. In the coming year, the ladies and gentlemen of The Ritz-Carlton will put the finishing touches on another group of hotels from Abu Dhabi to China, including a new Ritz-Carlton Reserve in Puerto Rico. We look forward to welcoming you and sharing new experiences with you. Hervé Humler President and Chief Operations Officer The Ritz-Carlton Hotel Company, L.L.C. 30 w w w. r i t z c a r lt o n . c o m http://WWW.RITZCARLTON.COM

Table of Contents for the Digital Edition of Ritz-Carlton Magazine - Fall 2012

Ritz-Carlton Magazine - Fall 2012
Contents
Contributors
Editor’s Letter
President’s Letter
Falling in Love With ... San Francisco
Design
Technology
On the Boulevards
Shopping
Jewelry
Watches
Art
Gourmet Travel
Wellness
Golf
Okinawa
Culinary
Let Us Stay With You
Heritage

Ritz-Carlton Magazine - Fall 2012

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