Ritz-Carlton Magazine - Spring 2012 - Chinese - (Page 30)

President’s letter Service and Style Bottom: The Ritz-Carlton, Philadelphia is just one of the extraordinary hotels where our ladies and gentlemen help create lifelong memories. ExcEptional storiEs I am often asked what separates The Ritz-Carlton from other hotels and resorts around the globe. While our extraordinary properties and amenities are certainly noteworthy, I would suggest one factor tops the list: our ladies and gentlemen. Every day, these remarkable professionals create unforgettable memories for guests. The staff of The Ritz-Carlton, Philadelphia crafted an impromptu wedding in just four hours when a massive snowstorm forced a couple to find a last-minute venue. At Abama Golf Resort and Spa in Spain, an activity coordinator noticed a young guest’s passion for ballet and gave her daily lessons. She arranged for a performance at the hotel’s Morocco Jazz Club, to the delight of the girl’s parents. I receive many letters that detail the compassion and service commitment of our ladies and gentlemen. These letters are the foundation of our marketing campaign “Let Us Stay With You.” I am thrilled to share some of them with you in this magazine (beginning on page 114) and online at ritzcarlton.com/stories. Finally, I would like to highlight a phenomenal opportunity recently offered to Members of The Ritz-Carlton Rewards Credit Card: a weekend with PGA Tour pro Rocco Mediate and Rick Smith, rated the No. 2 golf instructor in the world by PGA Tour players, at The Ritz-Carlton Golf Resort, Naples. It was just one of the many benefits The Ritz-Carlton Rewards Credit Card offers our guests — and we believe these amazing experiences will create memories that will stay with you. Hervé Humler President and Chief Operations Officer • The Ritz-Carlton Hotel Company, L.L.C. 30 w w w. r i t z c a r lt o n . c o m http://www.ritzcarlton.com/stories http://www.ritzcarlton.com/stories http://WWW.RITZCARLTON.COM

Table of Contents for the Digital Edition of Ritz-Carlton Magazine - Spring 2012 - Chinese

Ritz-Carlton Magazine - Spring 2012 - Chinese
Contents
Contributors
Editor's Letter
President's Letter
Editor's Letter
Falling in Love with Tokyo
Technology
Design
On the Boulevards
Shopping
Jewelry
Watches
Family Travel
Wellness
Golf
Oman
Philadelphia
Fashion
Culinary
Let Us Stay With You
Heritage

Ritz-Carlton Magazine - Spring 2012 - Chinese