Condo Media - September 2013 - (Page 2)

CONDO MEDIA FR OM TH E CE D’S DE S K The Official Publication of CAI New England CHAPTER EXECUTIVE DIRECTOR Claudette Carini CAI NEW ENGLAND BOARD OF DIRECTORS Paul V. (Pete) Garrett, CMCA, AMS, PCAM, President Frank A. Lombardi, Esq., President-Elect Janet Aronson, Esq., Vice President Wesley K. Blair, III, Treasurer Robert Keegan, CMCA, AMS, PCAM, Clerk Scott Wolf, CMCA, AMS, PCAM Paut T. Carroccio, P.E., CMCA, AMS, PCAM Andrew J. Costa Jared McNabb, CMCA, PCAM Barbara Reilly Beth Sullivan CONDO MEDIA INC. BOARD MEMBERS Jared McNabb, CMCA, PCAM, President Wesley K. Blair III, Vice President James Connolly, Treasurer Ellen A. Shapiro, Esq., Clerk Richard E. Brooks, Esq., Director Claudette Carini, Director Jack Carr, P.E., RS, LEED-AP, Director Richard Churchill, Director COMMITTEES Attorneys’ Committee Mark Einhorn, Esq. Mark Rosen, Esq. Banquet Committee, Chair Charlotte Scuderi Conference & Expo Beth Sullivan Emerging Leaders Network (ELN) Pamela Jonah, Esq. Lauren Tedford Golf Tournament Tony Chiarelli Paula Solemina Maine Legislative Action Committee Joseph Carleton, Jr. Managers’ Committee Patrick Holland, CMCA, AMS Massachusetts Legislative Action Committee Matthew Gaines, Esq., Marcus, Errico, Emmer & Brooks, P.C. Membership Committee Jared McNabb, CMCA, PCAM Program Advisory Council Jennifer Barnett, Esq. Scott Wolf, CMCA, AMS, PCAM Rhode Island Legislative Action Committee Ed Allcock, Esq. Frank Lombardi, Esq. Vermont Legislative Action Committee, Chair David Boston, CMCA, AMS EDITORIAL Claudette Carini ccarini@caine.org SALES AND MARKETING Natalie Springsteen nspringsteen@caine.org ADVERTISING COORDINATOR Jeanne Yanaro jyanaro@caine.org CORRESPONDENCE CAI New England / Condo Media Inc. 888 Worcester St., Ste. 20 Wellesley, MA 02482 (781) 237-9020, Fax (781) 237-9028 www.caine.org CREATIVE SERVICES McNeill Group Inc. (215) 321-9662 www.mcneill-group.com Condo Media USPS # 018-946 is published monthly in Wellesley, Massachusetts by the New England Chapter of the Community Associations Institute, 888 Worcester Street, Suite 20, Wellesley, MA 02482. Publisher’s periodical rate postage paid at Boston, Massachusetts and additional mailing offices. Subscriptions: $36/year. POSTMASTER: Please send address changes to Condo Media c/o the New England Chapter of the Community Associations Institute, 888 Worcester Street, Suite 20, Wellesley, MA 02482. This publication attempts to provide CAI’s membership with information on community association issues. Authors are responsible for developing the logic of their expressed opinions and for the authenticity of all presented facts in articles. CAI does not necessarily endorse or approve statements of fact or opinion made in these pages and assumes no responsibility for those statements. This publication is issued with the understanding that the publisher is not engaged in rendering legal, accounting or other professional services. If legal advice or other expert assistance is required, the services of a competent professional should be sought. Form A Declaration of Principles, jointly adopted by a Committee of the American Bar Association and a Committee of Publishers. 2 CONDO MEDIA • SEPTEMBER 2013 Managers and Leaders A ccording to author and management consultant Peter F. Drucker, “management is doing things right; leadership is doing the right things.” In volunteer organizations including community associations, board members are elected and appointed with the expectation that they will do the “right” things “right.” Board members are thrust into a role in which they wear two hats: the hat of a manager, to ensure the day-to-day operations of the community are addressed, including mowing and landscape maintenance, timely payment of condo fees, and enforcing pet rules and restrictions; and the hat of a leader, taking into consideration what the community wants and effectively managing resources in creating programs, policies, and procedures that serve the best interest of the association and its members. Either role is a challenge at best for association leaders who juggle already limited volunteer time, may be confronted with maintenance and legal questions that they lack the professional expertise to address, and can find themselves at odds with their neighbors who don’t understand or disagree with a decision board members have made. While volunteer community association leaders educate homeowners in both their manager and leadership role, CAI and New England chapter volunteer leaders in their dual role educate association board members and make available countless resources to assist them. September marks a new school year for many, and the New England chapter kicks off its fall education programming schedule and gears up for the annual Condo Conference & Expo on October 5 (see schedule on page 40). Hundreds of association board members and homeowners join industry professionals at this full-day show that includes seminars that will address common and notso-common questions, one-on-one consultations with experienced legal and financial experts, and a sold-out exhibit hall with vendors from a variety of industries to help you with all your condo-related needs. As a community association board member, are you a manager or a leader? Take advantage of the many industry resources and programs available and let CAI help you be both. Sincerely, Claudette Carini Chapter Executive Director http://www.caine.org http://www.mcneill-group.com

Table of Contents for the Digital Edition of Condo Media - September 2013

Condo Media - September 2013
Contents
From the CED’s Desk
Editorial Board
CAI News
CAI Regional News
Asked & Answered
Homeowner’s Corner
Pests
Maintenance
Legal
Vendor Spotlight
Insurance
Volunteer Spotlight
Self-Managed Association Boards
Homeowners
Classified Service Directory
Advertisers Index

Condo Media - September 2013

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