Condo Media - April 2014 - 46

SELF-MANAGED

ASSOCIATION BOARDS

WHEN THINGS
Keeping the Community Together After a Key Person Leaves

W

hen a sudden change rocks
your community, sometimes
things fall apart.
When self-managed associations suddenly lose a key person (i.e.,
the site manager, a capable trustee, or
the superintendent), it can cause a major
disruption in the equilibrium of the
community. It matters little whether it
is a benign parting or a combative one.
The whole organization is impacted and
forced to adjust. The loss of an important person is difficult to handle. Things
fall apart and must be put back together.
Life as we know it must change.
A self-managed association generally
operates with bare-bones professional
staffing. A larger community might
have a site manager and office administrator or a bookkeeper who works
directly for the association. There may
also be a facilities person who takes
care of the upkeep of the property
and oversees contracts and projects.
Each member of the staff handles
specific duties vital to the operation of
the community so when one of them
leaves, things fall apart.
46

Condo Media * April 2014

The management of smaller associations where the trustees are hands-on
individuals who divide the workload
with each taking responsibility for some
task may be done entirely by the board.
Ideally, one trustee handles the financials, another maintenance projects, and
another administration and correspondence, etc., but more often than not, a
single trustee carries the major burden
and is essential to the successful management of the community. When that
person leaves, things fall apart.
Succession plans are seldom part of
an association's strategic planning. In
fact, some large financial organizations
resisted creating a succession plan until
forced to do so following the banking
meltdown. In a corporation with many
qualified and ambitious staff members,
grooming employees for an executive
replacement is an ongoing part of the
culture. In a self-managed association,
creating a succession plan in the event of
a staffing change never makes it to the
board's agenda.
So how can the self-managed association keep things from falling apart



Condo Media - April 2014

Table of Contents for the Digital Edition of Condo Media - April 2014

Condo Media - April 2014
Contents
From the CED’s Desk
President’s Message
CAI News
CAI Regional News
Asked & Answered
Homeowner’s Corner
Homeowners
Battling Burnout
Vendor Spotlight
Maintenance
Legal
Management
Self-Managed Association Boards
Classified Service Directory
Advertisers Index
Condo Media - April 2014 - Condo Media - April 2014
Condo Media - April 2014 - Cover2
Condo Media - April 2014 - Contents
Condo Media - April 2014 - From the CED’s Desk
Condo Media - April 2014 - 3
Condo Media - April 2014 - President’s Message
Condo Media - April 2014 - 5
Condo Media - April 2014 - CAI News
Condo Media - April 2014 - 7
Condo Media - April 2014 - 8
Condo Media - April 2014 - 9
Condo Media - April 2014 - 10
Condo Media - April 2014 - 11
Condo Media - April 2014 - CAI Regional News
Condo Media - April 2014 - 13
Condo Media - April 2014 - 14
Condo Media - April 2014 - 15
Condo Media - April 2014 - 16
Condo Media - April 2014 - 17
Condo Media - April 2014 - 18
Condo Media - April 2014 - 19
Condo Media - April 2014 - 20
Condo Media - April 2014 - 21
Condo Media - April 2014 - Asked & Answered
Condo Media - April 2014 - 23
Condo Media - April 2014 - Homeowner’s Corner
Condo Media - April 2014 - 25
Condo Media - April 2014 - Homeowners
Condo Media - April 2014 - 27
Condo Media - April 2014 - Battling Burnout
Condo Media - April 2014 - 29
Condo Media - April 2014 - 30
Condo Media - April 2014 - 31
Condo Media - April 2014 - 32
Condo Media - April 2014 - 33
Condo Media - April 2014 - Vendor Spotlight
Condo Media - April 2014 - 35
Condo Media - April 2014 - Maintenance
Condo Media - April 2014 - 37
Condo Media - April 2014 - 38
Condo Media - April 2014 - 39
Condo Media - April 2014 - Legal
Condo Media - April 2014 - 41
Condo Media - April 2014 - 42
Condo Media - April 2014 - 43
Condo Media - April 2014 - Management
Condo Media - April 2014 - 45
Condo Media - April 2014 - Self-Managed Association Boards
Condo Media - April 2014 - 47
Condo Media - April 2014 - 48
Condo Media - April 2014 - Classified Service Directory
Condo Media - April 2014 - Advertisers Index
Condo Media - April 2014 - 51
Condo Media - April 2014 - 52
Condo Media - April 2014 - 53
Condo Media - April 2014 - 54
Condo Media - April 2014 - 55
Condo Media - April 2014 - 56
Condo Media - April 2014 - Cover3
Condo Media - April 2014 - Cover4
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