Condo Media - January 2021 - 29

Award-Winning
Volunteers

BOTH GROVER AND SPELLMEN stress the importance of recognizing board volunteers for their
good work. Two homeowners who have been presented with CAI volunteer awards are Hans Kivijarv,
Chair, Eagle Ridge Estates Homeowners Association of Lancaster, Mass., the 2017 CAI-NE Creative
Solutions award recipient, and Joe Lemere, Robbins
Brook Condominiums of Acton, Mass., the 2019
CAI-NE Volunteer of the Year award winner.
Elected chair of the trustees in 2016 soon after
his association was built, Kivijarv says that, when
he first started, he did quite a bit of reading about
board management. " For the most part, my board
experience has been positive. I like to know what is
going on in the community, and the best way to do

" The properties are more than
the four walls that people live in.

that is to be a trustee, " he says.
Kivijarv led his fellow trustees to petition the town
of Lancaster to accept the streets at his association
as public ways. " I won the 2017 Creative Solutions
Award, which was a nice acknowledgement of the

The ultimate goal should be to

work I had done, " he says.

create a sense of community. "

listen to the other members-not everyone always

He notes that " a Board needs to get along and
agrees with everyone else. So far, we have been
fortunate to all get along. To get volunteers to join

According to Spellman, recognizing and thanking
board and committee members publically is an important
part of volunteer management. " It takes time to thank
volunteers, but it is well worth it, " she says. " We thank
people for their service at annual meetings and nominate
them for CAI volunteer-of-the-year awards. A 'thank you'
goes a long way. "
Special circumstances, like COVID-19, can present
volunteers with new challenges. Effective communication
applies now more than ever. Some boards initiated a special
COVID newsletter and boards for older associations have
had to amend bylaws to allow virtual annual meetings and
electronic voting. Spellman notes that, " in this unchartered
territory, boards, committees, and homeowners have adjusted quite well to electronic meetings. " Board and committee
members who are busy with work and families are actually
finding that virtual meetings make their volunteering easier.
" The properties are more than the four walls that
people live in, " Spellman says. " The ultimate goal should
be to create a sense of community. "

us, I speak individually to folks. "
With an engineering construction background,
Lemere finds it easy to work with contractors. He
prefers to be a committee member who volunteers
for specific jobs. In 2012-13 he worked on overseeing building of a sewage treatment plant for the
association and replacing sidewalks with concrete
and granite curbs. For his work, he was recognized
as the 2019 CAI-NE Volunteer of the Year.
Lemere says his motivation for volunteering is
to keep busy and meet people, and because he
has people skills, he is successful at getting them
to help with projects. To build committees and
a board, he suggests that communities " identify
potential volunteers and invite them to join discussions. If they seem to be a fit, they become part of
the operating committee and then a trustee. "
January 2021 CONDOMEDIA

29



Condo Media - January 2021

Table of Contents for the Digital Edition of Condo Media - January 2021

Contents
Condo Media - January 2021 - Cover1
Condo Media - January 2021 - Cover2
Condo Media - January 2021 - Contents
Condo Media - January 2021 - 2
Condo Media - January 2021 - 3
Condo Media - January 2021 - 4
Condo Media - January 2021 - 5
Condo Media - January 2021 - 6
Condo Media - January 2021 - 7
Condo Media - January 2021 - 8
Condo Media - January 2021 - 9
Condo Media - January 2021 - 10
Condo Media - January 2021 - 11
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Condo Media - January 2021 - 42
Condo Media - January 2021 - 43
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Condo Media - January 2021 - 45
Condo Media - January 2021 - 46
Condo Media - January 2021 - 47
Condo Media - January 2021 - 48
Condo Media - January 2021 - Cover3
Condo Media - January 2021 - Cover4
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