Condo Media - January 2021 - 35

tions to units, which some documents
specifically state cannot be delegated.
However, such language is merely
complementary to the power granted
to boards and the documents generally

costs for services or the need for certain
repairs and routine maintenance.
Without the information received from
management, boards could not prepare
a meaningful budget.

Of all the professionals boards are empowered
to hire, none are more important than the property
manager and the property management company.
affirmatively provide for the board's
authority in these areas without the
necessity of establishing that these
responsibilities are " non-delegable. "
MANAGER SUPPORT
AND ADVISORY ROLE
If the board manages the property,
what does the manager do? The property manager carries out the administrative and day-to-day functions
needed for the board to fulfill its duties.
Managers advise boards based on their
experience and training, but do not
make decisions. The decision-making
authority belongs to the board. (Of
course, while boards have the right to
rely on their managers' advice when
making a decision, they also have the
right to disregard it.)
The source of managers' responsibilities, unlike those of the boards,
which are found in the documents, is
the contract entered into by and between the manager and the board. The
duties and responsibilities are spelled
out in order to prevent any confusion
in expectations. It cannot be emphasized enough that this is a contract
between the board and management,
and not between the unit owners and
management. Unit owners frequently
think that the management company
works for them, but that is not the case.
Management works for the board and
at the direction of the board. They
carry out the board's instructions
and they implement the board's policies. When the board establishes the
budget, management provides them
with the information as to projected

Management serves as the eyes and
ears of the board. They see to it that
the necessary upkeep of the property
is performed, they pay the bills as
approved by the board, they collect
the common fees, discuss delinquent
accounts, and interact with the vendors and other professionals whose
services are needed for the effective
administration of the property. They
take care of the physical components,
everything from light bulbs to roofs

that need to be replaced. Managers
also keep the board informed of
changes in the law as the changes
affect condominiums. They are often
the liaison between the owners and
the board; they serve as the first line of
attack for unit owners who are angry
or frustrated about something related
to the condominium. (Sadly, they are
also frequently the last people to receive thanks or compliments from
the owners for jobs well done.)
In a successful " yin " and " yang "
relationship between the board and its
manager, they should go together not
necessarily like love and marriage but,
with a nod to a revised version of the
famous line from Casablanca - their
contract, once signed, marks " the beginning of a beautiful " interaction.
n ELLEN A. SHAPIRO, ESQ., EBP
IS A PARTNER WITH THE LAW FIRM
MARCUS, ERRICO, EMMER & BROOKS,
P.C. AND A MEMBER OF THE
CONDO MEDIA BOARD.

Building Envelope
Restoration Specialists

BEFORE

AFTER

Serving New England Building Owners Since 1981
* Concrete Restoration
* Fa├žade Inspection & Repair
* Masonry Restoration
* Sealant Removal &
Replacement
* Parking Garage Repair
& Traffic Coatings

617-628-8888

* Specialty Coatings
* Waterproofing Systems
* Roofing: Flat, Slate, Copper,
Sheet Metal
* Roofing Maintenance
* Emergency Repairs
* Structural Repairs

www.weatherproofing.net
January 2021 CONDOMEDIA

35



Condo Media - January 2021

Table of Contents for the Digital Edition of Condo Media - January 2021

Contents
Condo Media - January 2021 - Cover1
Condo Media - January 2021 - Cover2
Condo Media - January 2021 - Contents
Condo Media - January 2021 - 2
Condo Media - January 2021 - 3
Condo Media - January 2021 - 4
Condo Media - January 2021 - 5
Condo Media - January 2021 - 6
Condo Media - January 2021 - 7
Condo Media - January 2021 - 8
Condo Media - January 2021 - 9
Condo Media - January 2021 - 10
Condo Media - January 2021 - 11
Condo Media - January 2021 - 12
Condo Media - January 2021 - 13
Condo Media - January 2021 - 14
Condo Media - January 2021 - 15
Condo Media - January 2021 - 16
Condo Media - January 2021 - 17
Condo Media - January 2021 - 18
Condo Media - January 2021 - 19
Condo Media - January 2021 - 20
Condo Media - January 2021 - 21
Condo Media - January 2021 - 22
Condo Media - January 2021 - 23
Condo Media - January 2021 - 24
Condo Media - January 2021 - 25
Condo Media - January 2021 - 26
Condo Media - January 2021 - 27
Condo Media - January 2021 - 28
Condo Media - January 2021 - 29
Condo Media - January 2021 - 30
Condo Media - January 2021 - 31
Condo Media - January 2021 - 32
Condo Media - January 2021 - 33
Condo Media - January 2021 - 34
Condo Media - January 2021 - 35
Condo Media - January 2021 - 36
Condo Media - January 2021 - 37
Condo Media - January 2021 - 38
Condo Media - January 2021 - 39
Condo Media - January 2021 - 40
Condo Media - January 2021 - 41
Condo Media - January 2021 - 42
Condo Media - January 2021 - 43
Condo Media - January 2021 - 44
Condo Media - January 2021 - 45
Condo Media - January 2021 - 46
Condo Media - January 2021 - 47
Condo Media - January 2021 - 48
Condo Media - January 2021 - Cover3
Condo Media - January 2021 - Cover4
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_202109
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_202108
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_202107
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_202106
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_202105
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_202104
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_202103
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_202102
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_202101
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_202012
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_202011
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_202010
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_202009
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_202008
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_202007
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_202006
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_202005
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_202004
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_202003
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_202002
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_202001
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201912
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201911
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201911_v2
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201910
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201909
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201908
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201907
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201906
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201905
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201904
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201903
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201902
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201901
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201812
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201811
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https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201809
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https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201807
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201806
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https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201803
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201802
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201801
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201712
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201711
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201710
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201709
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201708
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201707
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201706
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201705
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201704
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201703
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201702
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201701
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201612
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201611
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201610
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201609
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https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201603
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201602
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201601
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201512
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201511
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201510
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201509
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201508
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201507
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201506
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201505
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201504
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201503
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201502
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201501
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201412
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201411
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201410
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201409
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201408
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201407
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201406
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201405
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201404
https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201403
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https://www.nxtbook.com/nxtbooks/mcneill/condomedia_201312
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