Destinations Magazine - January/February 2011 - 50

Intercity Buses

But all of that growth is happening because the demand and the client base continue to grow, luring people out of their cars, off trains and airplanes, and onto the bus. “The bus sector is attracting a more youthful, tech-savvy clientele, although it’s becoming less so as more retirees and families take advantage of curbside service,” says Schwieterman. “It’s becoming more of the Amtrak crowd, more mainstream, and we think technology is a big part of the story.” And that is no accident, says Moser. “As we sat at ABA meetings over the years, we’ve all wondered where we’re going to get our customer base, as bus travel continued to travel to the bottom of the list,” he explains. “The next generation of customers is really coming out of that young professional group, the 18-30 year olds. They are focused on getting value for their money. They are

“Customers figured, ‘if I can utilize my time when I’m on the bus, and I can get on the Web for free, catch up on e-mails, get on Facebook, and search the Web, then that’s valuable time I’m not wasting, and I’m saving money.’”
— Dale Moser, president & COO of Coach USA

also focused on green alternatives to driving a car or flying, and we all know motorcoach travel is the greenest form of travel next to riding your bike. Third: They are tech savvy. They go to the Internet looking for a deal.” Pantuso agrees equipping the buses with technology to give customers the opportunity to be productive is key, but in the end, he says it comes down

to providing consistent quality service. “Bus travel absolutely has real staying power. You’re going to see operators continue to be innovative, but the innovation is really built around service and what the customer demands are,” he says. “In many cases, it might be as simple as having coffee and a donut for your customer in the morning that keeps them riding the bus.”

In December, MegaBus made DC its fifth hub, adding 10 new routes and 32 buses to its fleet.

50

DESTINATIONS

/ JANUARY-FEBRUARY 2011



Destinations Magazine - January/February 2011

Table of Contents for the Digital Edition of Destinations Magazine - January/February 2011

Destinations Magazine - January/February 2011
Contents
Get Schooled
Attraction Squared
Hitting the Century Mark
Save the Date
Change on the Horizon
Bowled Over
Standing Apart from the Pack
Moving Day
New Scholarship Program
Woodshed or Watershed
Tap into New Partners
The Wheel Deal
Return to Glory
Tour Stop
Travel Resource: Philadelphia
Old Meets New
National Museum of American Jewish History
On Rocky’s Trail
Sports Venues
Family-Friendly Philly
Mummers Day Parade
Northern Liberties
Art Galleries
Peddler’s Village
Malls and Much More
Equipment & Services
Historical Attractions
Destinations Magazine - January/February 2011 - Destinations Magazine - January/February 2011
Destinations Magazine - January/February 2011 - Cover2
Destinations Magazine - January/February 2011 - 1
Destinations Magazine - January/February 2011 - 2
Destinations Magazine - January/February 2011 - 3
Destinations Magazine - January/February 2011 - 4
Destinations Magazine - January/February 2011 - Contents
Destinations Magazine - January/February 2011 - 6
Destinations Magazine - January/February 2011 - 7
Destinations Magazine - January/February 2011 - 8
Destinations Magazine - January/February 2011 - 9
Destinations Magazine - January/February 2011 - 10
Destinations Magazine - January/February 2011 - Get Schooled
Destinations Magazine - January/February 2011 - 12
Destinations Magazine - January/February 2011 - 13
Destinations Magazine - January/February 2011 - Attraction Squared
Destinations Magazine - January/February 2011 - 15
Destinations Magazine - January/February 2011 - Hitting the Century Mark
Destinations Magazine - January/February 2011 - 17
Destinations Magazine - January/February 2011 - Save the Date
Destinations Magazine - January/February 2011 - 19
Destinations Magazine - January/February 2011 - 20
Destinations Magazine - January/February 2011 - 21
Destinations Magazine - January/February 2011 - Change on the Horizon
Destinations Magazine - January/February 2011 - 23
Destinations Magazine - January/February 2011 - Bowled Over
Destinations Magazine - January/February 2011 - 25
Destinations Magazine - January/February 2011 - Standing Apart from the Pack
Destinations Magazine - January/February 2011 - 27
Destinations Magazine - January/February 2011 - Moving Day
Destinations Magazine - January/February 2011 - New Scholarship Program
Destinations Magazine - January/February 2011 - 30
Destinations Magazine - January/February 2011 - 31
Destinations Magazine - January/February 2011 - Woodshed or Watershed
Destinations Magazine - January/February 2011 - 33
Destinations Magazine - January/February 2011 - Tap into New Partners
Destinations Magazine - January/February 2011 - 35
Destinations Magazine - January/February 2011 - 36
Destinations Magazine - January/February 2011 - 37
Destinations Magazine - January/February 2011 - 38
Destinations Magazine - January/February 2011 - 39
Destinations Magazine - January/February 2011 - The Wheel Deal
Destinations Magazine - January/February 2011 - 41
Destinations Magazine - January/February 2011 - 42
Destinations Magazine - January/February 2011 - 43
Destinations Magazine - January/February 2011 - 44
Destinations Magazine - January/February 2011 - 45
Destinations Magazine - January/February 2011 - 46
Destinations Magazine - January/February 2011 - 47
Destinations Magazine - January/February 2011 - 48
Destinations Magazine - January/February 2011 - 49
Destinations Magazine - January/February 2011 - 50
Destinations Magazine - January/February 2011 - 51
Destinations Magazine - January/February 2011 - Return to Glory
Destinations Magazine - January/February 2011 - 53
Destinations Magazine - January/February 2011 - 54
Destinations Magazine - January/February 2011 - 55
Destinations Magazine - January/February 2011 - 56
Destinations Magazine - January/February 2011 - 57
Destinations Magazine - January/February 2011 - 58
Destinations Magazine - January/February 2011 - 59
Destinations Magazine - January/February 2011 - 60
Destinations Magazine - January/February 2011 - 61
Destinations Magazine - January/February 2011 - Tour Stop
Destinations Magazine - January/February 2011 - 63
Destinations Magazine - January/February 2011 - 64
Destinations Magazine - January/February 2011 - 65
Destinations Magazine - January/February 2011 - 66
Destinations Magazine - January/February 2011 - Travel Resource: Philadelphia
Destinations Magazine - January/February 2011 - 68
Destinations Magazine - January/February 2011 - 69
Destinations Magazine - January/February 2011 - Old Meets New
Destinations Magazine - January/February 2011 - National Museum of American Jewish History
Destinations Magazine - January/February 2011 - On Rocky’s Trail
Destinations Magazine - January/February 2011 - Sports Venues
Destinations Magazine - January/February 2011 - Family-Friendly Philly
Destinations Magazine - January/February 2011 - Mummers Day Parade
Destinations Magazine - January/February 2011 - Northern Liberties
Destinations Magazine - January/February 2011 - Art Galleries
Destinations Magazine - January/February 2011 - Peddler’s Village
Destinations Magazine - January/February 2011 - Malls and Much More
Destinations Magazine - January/February 2011 - 80
Destinations Magazine - January/February 2011 - 81
Destinations Magazine - January/February 2011 - 82
Destinations Magazine - January/February 2011 - 83
Destinations Magazine - January/February 2011 - Equipment & Services
Destinations Magazine - January/February 2011 - 85
Destinations Magazine - January/February 2011 - 86
Destinations Magazine - January/February 2011 - 87
Destinations Magazine - January/February 2011 - 88
Destinations Magazine - January/February 2011 - 89
Destinations Magazine - January/February 2011 - 90
Destinations Magazine - January/February 2011 - 91
Destinations Magazine - January/February 2011 - Historical Attractions
Destinations Magazine - January/February 2011 - 93
Destinations Magazine - January/February 2011 - 94
Destinations Magazine - January/February 2011 - 95
Destinations Magazine - January/February 2011 - 96
Destinations Magazine - January/February 2011 - Cover3
Destinations Magazine - January/February 2011 - Cover4
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