Destinations Magazine - July/August 2013 - 33


“It’s remarkable to have such a wide
range of services under one roof,” says
schwieterman, who visited union station this past june. “union station is
oriented toward efficiency. Bus-to-rail
transfers are painless, only taking a
few minutes, and easy-to-read signage
directs passengers to different modes of
transportation.”
the about 1,000-square-foot bus
waiting room opened this past May and
features an all-wood, durable structure,
televisions with route information and
tourism videos, and a glass façade with
sight lines to bus pick-up zones. In
addition to customer amenities, the redevelopment process also made changes
beneficial to carriers. “We did a lot of
research and employed a transportation
engineering firm,” swaim-staley says.
“We put together a layout that was safe
for vehicles and pedestrian movement.
We allowed for wider drive aisles.”
Working with the intercity and local
carriers, the union station Redevelopment Corp. also consolidated and organized the bus stops around the perimeter
of the station. Moving into the hub has
solved other problems for carriers, too.
“Before going into union station, our
pick up location wasn’t desirable and was
off the beaten path,” says Mike alvich,
vice president of marketing and public
relations for megabus.com/Coach usa.

“union station is in the center of things
and the deck provides customers protection from the weather and is comfortable
and convenient.”
alvich also cites the facility’s ability to
accommodate Megabus’s double-decker
fleet as another positive. Megabus’s
busiest route is Washington, DC, to New
york, and the carrier offers 16 primarily
East Coast destinations from union station, recently adding toronto.
David Hall, general manager of BoltBus, says the location of union station
is better than the carrier’s previous
Washington, DC, curbside location near
the convention center.
“Before being in union station, we
were downtown, and that added several
miles and at least 10 minutes to a DC
trip, and it affected on-time performance,” Hall says. “union station is in
a good spot—easy to get in and out and
is laid out safely. It’s wonderful how it
brings a lot of modes of transportation
together. It’s about as good as there is in
the country.”
BoltBus began operating from union
station in january 2010 and began full
operation there in November 2011,
offering routes to New york City and
Newark, Nj. “When we moved in, we
were worried about occupancy rate,”
Hall says. “union station has exceeded
our expectations and we’re running at
about 90 percent and higher occupancy.”
With the success of BoltBus and other
carriers, other cities may follow union
station’s example.
“the market is growing fast enough
that carriers have to address congestion
issues, and getting into a spacious facility
like union station removes a major headache,” schwieterman says. “there are lots
of benefits to bringing it all in one central
hub. It creates huge, new markets.”
union station redevelopment plans
include more additions with more
modes of transportation coming. Chargers for electric cars will be installed;
car sharing facilities will be run out of
the station and, just like the early 1900s,
street cars will soon be picking up
train—and now bus—passengers from
union station.

The
UnderOne-Roof
Trend
Like Union Station in Washington,
DC, other cities are developing similar facilities. In Denver and Boston,
their Union Station and South Station, respectively, are in the process
of redevelopment as a multi-modal
transportation hub. And Atlanta has
a plan for a multi-modal plan for a
facility with 80 bus bays, five rail
platforms and street cars.
“Being in a facility like Union
Station provides greater visibility
for the inner-city bus industry,”
Schwieterman says. “It provides
people a sense of security and they
know they have a full range of services just a few feet away.”
Carriers are looking to these
facilities, too: “Megabus is setting up
more and more where there’s access
to other forms of transportation,”
says Mike Alvich, vice president of
marketing and public relations for
Megabus.com/Coach USA. “That
only helps people who ride Megabus, and the reverse easier for residents to get to local transportation.”

july-august 2013

\ destinations

33


http://www.megabus.com/Coach%20USA http://www.megabus.com/Coach%20USA

Table of Contents for the Digital Edition of Destinations Magazine - July/August 2013

Destinations Magazine - July/August 2013
Contents
At the Fifty
The Thrill Is On
Leder(hosen) of the Pack
The Masters of Disaster
Sea for Yourself
Reaching Out
All About Safety
In Their Honor
A New Sheriff in Town
The Beach is Back
Multi-Use Makeover
All in the Family
Illinois
Indiana
Michigan
Ohio
Minnesota
Wisconsin
Florida
Georgia
North Carolina
South Carolina
Museum
Shopping
Destinations Magazine - July/August 2013 - BB1
Destinations Magazine - July/August 2013 - BB2
Destinations Magazine - July/August 2013 - Destinations Magazine - July/August 2013
Destinations Magazine - July/August 2013 - Cover2
Destinations Magazine - July/August 2013 - 1
Destinations Magazine - July/August 2013 - 2
Destinations Magazine - July/August 2013 - Contents
Destinations Magazine - July/August 2013 - 4
Destinations Magazine - July/August 2013 - 5
Destinations Magazine - July/August 2013 - 6
Destinations Magazine - July/August 2013 - 7
Destinations Magazine - July/August 2013 - 8
Destinations Magazine - July/August 2013 - At the Fifty
Destinations Magazine - July/August 2013 - 10
Destinations Magazine - July/August 2013 - 11
Destinations Magazine - July/August 2013 - The Thrill Is On
Destinations Magazine - July/August 2013 - 13
Destinations Magazine - July/August 2013 - Leder(hosen) of the Pack
Destinations Magazine - July/August 2013 - 15
Destinations Magazine - July/August 2013 - The Masters of Disaster
Destinations Magazine - July/August 2013 - 17
Destinations Magazine - July/August 2013 - Sea for Yourself
Destinations Magazine - July/August 2013 - 19
Destinations Magazine - July/August 2013 - Reaching Out
Destinations Magazine - July/August 2013 - 21
Destinations Magazine - July/August 2013 - All About Safety
Destinations Magazine - July/August 2013 - In Their Honor
Destinations Magazine - July/August 2013 - A New Sheriff in Town
Destinations Magazine - July/August 2013 - 25
Destinations Magazine - July/August 2013 - The Beach is Back
Destinations Magazine - July/August 2013 - 27
Destinations Magazine - July/August 2013 - 28
Destinations Magazine - July/August 2013 - 29
Destinations Magazine - July/August 2013 - 30
Destinations Magazine - July/August 2013 - Multi-Use Makeover
Destinations Magazine - July/August 2013 - 32
Destinations Magazine - July/August 2013 - 33
Destinations Magazine - July/August 2013 - All in the Family
Destinations Magazine - July/August 2013 - 35
Destinations Magazine - July/August 2013 - 36
Destinations Magazine - July/August 2013 - 37
Destinations Magazine - July/August 2013 - 38
Destinations Magazine - July/August 2013 - 39
Destinations Magazine - July/August 2013 - 40
Destinations Magazine - July/August 2013 - 41
Destinations Magazine - July/August 2013 - Illinois
Destinations Magazine - July/August 2013 - 43
Destinations Magazine - July/August 2013 - Indiana
Destinations Magazine - July/August 2013 - 45
Destinations Magazine - July/August 2013 - Michigan
Destinations Magazine - July/August 2013 - 47
Destinations Magazine - July/August 2013 - Ohio
Destinations Magazine - July/August 2013 - 49
Destinations Magazine - July/August 2013 - Minnesota
Destinations Magazine - July/August 2013 - 51
Destinations Magazine - July/August 2013 - Wisconsin
Destinations Magazine - July/August 2013 - 53
Destinations Magazine - July/August 2013 - Florida
Destinations Magazine - July/August 2013 - 55
Destinations Magazine - July/August 2013 - Georgia
Destinations Magazine - July/August 2013 - 57
Destinations Magazine - July/August 2013 - North Carolina
Destinations Magazine - July/August 2013 - 59
Destinations Magazine - July/August 2013 - South Carolina
Destinations Magazine - July/August 2013 - 61
Destinations Magazine - July/August 2013 - 62
Destinations Magazine - July/August 2013 - 63
Destinations Magazine - July/August 2013 - 64
Destinations Magazine - July/August 2013 - 65
Destinations Magazine - July/August 2013 - 66
Destinations Magazine - July/August 2013 - 67
Destinations Magazine - July/August 2013 - 68
Destinations Magazine - July/August 2013 - 69
Destinations Magazine - July/August 2013 - Museum
Destinations Magazine - July/August 2013 - 71
Destinations Magazine - July/August 2013 - Museum
Destinations Magazine - July/August 2013 - 73
Destinations Magazine - July/August 2013 - 74
Destinations Magazine - July/August 2013 - Shopping
Destinations Magazine - July/August 2013 - 76
Destinations Magazine - July/August 2013 - 77
Destinations Magazine - July/August 2013 - 78
Destinations Magazine - July/August 2013 - 79
Destinations Magazine - July/August 2013 - 80
Destinations Magazine - July/August 2013 - Cover3
Destinations Magazine - July/August 2013 - Cover4
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