Aftermarket Insider Issue 77 - (Page 2)

PRESiDENT’S MESSAgE Congrats and thanks The Lowdown on the Massachusetts Right to Repair Law The ink is dry on the But let’s start with the feature article on pages 4-5. If you have questions or need additional information and insight, please contact me at kathleen@ or Aaron Lowe, vice president, government affairs, at Congratulations, and thank you for your interest and support throughout the battle to gain total access to the car companies’ tools and diagnostic and repair information, so consumers can now get their vehicles serviced and repaired anywhere they choose. Massachusetts governor’s signature on the Motor Vehicle Owners’ Right to Repair Act, culminating more than 10 years of hard work, resources, collaboration and negotiation. Now it’s time to communicate candidly and completely the details of this monumental achievement with members and other stakeholders. In the coming weeks we will, through a variety of ways including video, social media and printed materials, explain the following: How did it happen? What happened? Why did it happen the way it did? What does it mean? How does it benefit independent repair shops? Kathleen schmatz AAIA President & CEO How will it be enforced? What happens next? 2 | AFTERMARKET INSIDER | VOLUME 77

Table of Contents for the Digital Edition of Aftermarket Insider Issue 77

Aftermarket Insider Issue 77
President’s Message
Technology Update
Massachusetts: A State of Repair
Meet Your Future Customers and Employees: Y Should We Care ?
Member Profile
Market Intelligence
Market Intelligence

Aftermarket Insider Issue 77