Morningstar Magazine - June/July 2017 - 69

between work and home was to use a thumb drive.
This was not the most secure methodology
because of the potential to lose drives containing
private client information, unknowingly allow
viruses into our work computers, and have
company files on unsecured home computers.
Although transferring private client information in
any way to our home computers (or anywhere
outside the confines of our office) was not allowed,
we had no way of enforcing the rule.
Now, we can easily work from anywhere. Using
Microsoft's remote server software, we can
securely access our work computers from home-
thus, no need to ever work on a file outside
the confines of our own server.
Portfolio Construction
Then: A mishmash of resources
Now: Morningstar Direct

When my firm began managing portfolios,
we simply used suggested asset-allocation models
from our custodian. We also used funds solely
based on the choices of a mentoring RIA
firm. When we graduated to creating our own
models and selecting mutual funds, we had
to piece together various software tools while
researching funds individually based on research
reports and prospectuses. Now, we use
Morningstar Direct, an all-in-one independent
source for creating efficient models and
choosing appropriate funds based on our own
parameters and requirements.
Communication

Then: Email, courier, FedEx
Now: ShareFile, Global Relay
Communication channels have greatly expanded
in the past 10 years. Ten years ago, a firewall
was the extent of our email security. If we had
documents containing private personal information
to either obtain from or deliver to a client,
it would be sent in the mail or via FedEx, handled
by courier, or done in person. Intraoffice messages
were done by either email or a face-to-face
conversation. Today, we use tools like ShareFile
and Global Relay. ShareFile allows us to
send or receive files securely as well as serving as
a virtual vault. We are now able to safely email

quarterly reports and store them individually
in each client's vault. And as good world citizens,
it enables us to save paper while also saving
money on postage. Global Relay is a multipurpose
resource that archives all emails, allows
for easy compliance reviews, and provides
intraoffice messaging.

3 Start with your biggest pain points. What task
or process seems to bog you down the
most? Where are you most prone to errors? What
repetitive activity is most annoying?

Documents
Then: Reams of paper
Now: iPads, GoodNotes, and File Explorer

3 Don't try to implement multiple solutions
all at once. Choose your battles and address them
one at a time.

Perhaps one of the most significant changes
in 10 years has been the ability to totally eliminate
paper from our office. Not only are all files
and documents stored online (either in Junxure
or on our server), we have tools that make
electronic note-taking possible. With an iPad,
GoodNotes, and a compatible stylus, all
of us can take handwritten notes directly on our
iPads. These notes can remain in original format
or be converted into text. GoodNotes is also
able to accept imported documents, which gives
us the ability to highlight and write notes directly
on the document as well as save the markedup document as a PDF. Further, we can export any
of our notes or documents saved on our iPads
directly to our office server through File Explorer,
as long as the iPad is connected to the
office Wi-Fi. Additionally, File Explorer allows
us to directly access files on our iPads from
the server.

3 Evaluate your software choices carefully. Don't
look solely at price and functionality. Consider your
setup and implementation time as well as
ease of use. It might not be the best decision
to choose software that costs $5,000 a year that
will take you six months to implement rather
than software that costs $7,000 a year that will
take two weeks to implement. Similarly, it
might be better to choose software without all the
bells and whistles of a fancier product if the latter
is too complex to use.

Maximize the Benefits

A quick 10 years has manifested into more
software and a huge increase in efficiency
and capacity.

To maximize the benefits of software in your
practice, I recommend:

I can safely predict that the future will hold many
more changes in technology. Who knows how our
practices will look 10 years from now? K
Sheryl Rowling, CPA/PFS, is principal of Rowling
& Associates and head of rebalancing solutions
with Morningstar.
The author would like to thank Genesis Aguilar for her
research assistance.
Note
The mention of non-Morningstar software in this article
is not meant as an endorsement or criticism of
such software. Each firm's needs are unique, and software
appropriate for one firm is not necessarily appropriate
for another firm.

Ten years ago, we only had basic communication
options, security software, financial planning
tools, and client databases. We had to piece
together research resources and use expensive,
complex rebalancing software. Our work
needed to be done primarily in the office, and
we killed forests with our use of paper.
Now, every part and process in our firm is made
better and more efficient through the use of
cutting-edge software. It has had a major impact
on client service, accuracy, client satisfaction,
and employee morale.

global.morningstar.com/Morningstarmagazine

69


http://global.morningstar.com/Morningstarmagazine

Table of Contents for the Digital Edition of Morningstar Magazine - June/July 2017

Contents
Morningstar Magazine - June/July 2017 - Cover1
Morningstar Magazine - June/July 2017 - Cover2
Morningstar Magazine - June/July 2017 - 1
Morningstar Magazine - June/July 2017 - 2
Morningstar Magazine - June/July 2017 - Contents
Morningstar Magazine - June/July 2017 - 4
Morningstar Magazine - June/July 2017 - 5
Morningstar Magazine - June/July 2017 - 6
Morningstar Magazine - June/July 2017 - 7
Morningstar Magazine - June/July 2017 - 8
Morningstar Magazine - June/July 2017 - 9
Morningstar Magazine - June/July 2017 - 10
Morningstar Magazine - June/July 2017 - 11
Morningstar Magazine - June/July 2017 - 12
Morningstar Magazine - June/July 2017 - 13
Morningstar Magazine - June/July 2017 - 14
Morningstar Magazine - June/July 2017 - 15
Morningstar Magazine - June/July 2017 - 16
Morningstar Magazine - June/July 2017 - 17
Morningstar Magazine - June/July 2017 - 18
Morningstar Magazine - June/July 2017 - 19
Morningstar Magazine - June/July 2017 - 20
Morningstar Magazine - June/July 2017 - 21
Morningstar Magazine - June/July 2017 - 22
Morningstar Magazine - June/July 2017 - 23
Morningstar Magazine - June/July 2017 - 24
Morningstar Magazine - June/July 2017 - 25
Morningstar Magazine - June/July 2017 - 26
Morningstar Magazine - June/July 2017 - 27
Morningstar Magazine - June/July 2017 - 28
Morningstar Magazine - June/July 2017 - 29
Morningstar Magazine - June/July 2017 - 30
Morningstar Magazine - June/July 2017 - 31
Morningstar Magazine - June/July 2017 - 32
Morningstar Magazine - June/July 2017 - 33
Morningstar Magazine - June/July 2017 - 34
Morningstar Magazine - June/July 2017 - 35
Morningstar Magazine - June/July 2017 - 36
Morningstar Magazine - June/July 2017 - 37
Morningstar Magazine - June/July 2017 - 38
Morningstar Magazine - June/July 2017 - 39
Morningstar Magazine - June/July 2017 - 40
Morningstar Magazine - June/July 2017 - 41
Morningstar Magazine - June/July 2017 - 42
Morningstar Magazine - June/July 2017 - 43
Morningstar Magazine - June/July 2017 - 44
Morningstar Magazine - June/July 2017 - 45
Morningstar Magazine - June/July 2017 - 46
Morningstar Magazine - June/July 2017 - 47
Morningstar Magazine - June/July 2017 - 48
Morningstar Magazine - June/July 2017 - 49
Morningstar Magazine - June/July 2017 - 50
Morningstar Magazine - June/July 2017 - 51
Morningstar Magazine - June/July 2017 - 52
Morningstar Magazine - June/July 2017 - 53
Morningstar Magazine - June/July 2017 - 54
Morningstar Magazine - June/July 2017 - 55
Morningstar Magazine - June/July 2017 - 56
Morningstar Magazine - June/July 2017 - 57
Morningstar Magazine - June/July 2017 - 58
Morningstar Magazine - June/July 2017 - 59
Morningstar Magazine - June/July 2017 - 60
Morningstar Magazine - June/July 2017 - 61
Morningstar Magazine - June/July 2017 - 62
Morningstar Magazine - June/July 2017 - 63
Morningstar Magazine - June/July 2017 - 64
Morningstar Magazine - June/July 2017 - 65
Morningstar Magazine - June/July 2017 - 66
Morningstar Magazine - June/July 2017 - 67
Morningstar Magazine - June/July 2017 - 68
Morningstar Magazine - June/July 2017 - 69
Morningstar Magazine - June/July 2017 - 70
Morningstar Magazine - June/July 2017 - 71
Morningstar Magazine - June/July 2017 - 72
Morningstar Magazine - June/July 2017 - 73
Morningstar Magazine - June/July 2017 - 74
Morningstar Magazine - June/July 2017 - 75
Morningstar Magazine - June/July 2017 - 76
Morningstar Magazine - June/July 2017 - 77
Morningstar Magazine - June/July 2017 - 78
Morningstar Magazine - June/July 2017 - 79
Morningstar Magazine - June/July 2017 - 80
Morningstar Magazine - June/July 2017 - 81
Morningstar Magazine - June/July 2017 - 82
Morningstar Magazine - June/July 2017 - 83
Morningstar Magazine - June/July 2017 - 84
Morningstar Magazine - June/July 2017 - 85
Morningstar Magazine - June/July 2017 - 86
Morningstar Magazine - June/July 2017 - 87
Morningstar Magazine - June/July 2017 - 88
Morningstar Magazine - June/July 2017 - 89
Morningstar Magazine - June/July 2017 - 90
Morningstar Magazine - June/July 2017 - 91
Morningstar Magazine - June/July 2017 - 92
Morningstar Magazine - June/July 2017 - 93
Morningstar Magazine - June/July 2017 - 94
Morningstar Magazine - June/July 2017 - 95
Morningstar Magazine - June/July 2017 - 96
Morningstar Magazine - June/July 2017 - 97
Morningstar Magazine - June/July 2017 - 98
Morningstar Magazine - June/July 2017 - 99
Morningstar Magazine - June/July 2017 - 100
Morningstar Magazine - June/July 2017 - 101
Morningstar Magazine - June/July 2017 - 102
Morningstar Magazine - June/July 2017 - 103
Morningstar Magazine - June/July 2017 - 104
Morningstar Magazine - June/July 2017 - 105
Morningstar Magazine - June/July 2017 - 106
Morningstar Magazine - June/July 2017 - 107
Morningstar Magazine - June/July 2017 - 108
Morningstar Magazine - June/July 2017 - 109
Morningstar Magazine - June/July 2017 - 110
Morningstar Magazine - June/July 2017 - 111
Morningstar Magazine - June/July 2017 - 112
Morningstar Magazine - June/July 2017 - Cover3
Morningstar Magazine - June/July 2017 - Cover4
https://www.nxtbook.com/nxtbooks/morningstar/magazine_2020q3
https://www.nxtbook.com/nxtbooks/morningstar/magazine_2020q2
https://www.nxtbook.com/nxtbooks/morningstar/magazine_2020q1
https://www.nxtbook.com/nxtbooks/morningstar/magazine_2019winter
https://www.nxtbook.com/nxtbooks/morningstar/magazine_2019fall
https://www.nxtbook.com/nxtbooks/morningstar/magazine_2019summer
https://www.nxtbook.com/nxtbooks/morningstar/magazine_2019spring
https://www.nxtbook.com/nxtbooks/morningstar/magazine_20191201
https://www.nxtbook.com/nxtbooks/morningstar/magazine_20181011
https://www.nxtbook.com/nxtbooks/morningstar/magazine_20180809
https://www.nxtbook.com/nxtbooks/morningstar/magazine_20180607
https://www.nxtbook.com/nxtbooks/morningstar/magazine_20180405
https://www.nxtbook.com/nxtbooks/morningstar/magazine_20180203
https://www.nxtbook.com/nxtbooks/morningstar/magazine_20181201
https://www.nxtbook.com/nxtbooks/morningstar/magazine_20171011
https://www.nxtbook.com/nxtbooks/morningstar/magazine_20170809
https://www.nxtbook.com/nxtbooks/morningstar/magazine_20170607
https://www.nxtbook.com/nxtbooks/morningstar/magazine_20170405
https://www.nxtbook.com/nxtbooks/morningstar/magazine_20170203
https://www.nxtbook.com/nxtbooks/morningstar/magazine_20171201
https://www.nxtbook.com/nxtbooks/morningstar/magazine_20161011
https://www.nxtbook.com/nxtbooks/morningstar/magazine_20160809
https://www.nxtbook.com/nxtbooks/morningstar/magazine_20160607
https://www.nxtbook.com/nxtbooks/morningstar/magazine_20160405
https://www.nxtbook.com/nxtbooks/morningstar/magazine_20160203
https://www.nxtbook.com/nxtbooks/morningstar/magazine_20161201
https://www.nxtbook.com/nxtbooks/morningstar/magazine_20151011
https://www.nxtbook.com/nxtbooks/morningstar/magazine_20150809
https://www.nxtbook.com/nxtbooks/morningstar/magazine_20150607
https://www.nxtbook.com/nxtbooks/morningstar/magazine_20150405
https://www.nxtbook.com/nxtbooks/morningstar/magazine_20150203
https://www.nxtbook.com/nxtbooks/morningstar/magazine_20151201
https://www.nxtbook.com/nxtbooks/morningstar/magazine_20141011
https://www.nxtbook.com/nxtbooks/morningstar/magazine_20140809
https://www.nxtbook.com/nxtbooks/morningstar/magazine_20140607
https://www.nxtbook.com/nxtbooks/morningstar/magazine_20140405
https://www.nxtbook.com/nxtbooks/morningstar/magazine_20140203
https://www.nxtbook.com/nxtbooks/morningstar/advisor_20141201
https://www.nxtbook.com/nxtbooks/morningstar/advisor_20131011
https://www.nxtbook.com/nxtbooks/morningstar/advisor_20130809
https://www.nxtbook.com/nxtbooks/morningstar/advisor_20130607
https://www.nxtbook.com/nxtbooks/morningstar/advisor_20130405
https://www.nxtbook.com/nxtbooks/morningstar/advisor_20130203
https://www.nxtbook.com/nxtbooks/morningstar/advisor_20131201
https://www.nxtbook.com/nxtbooks/morningstar/advisor_20121011
https://www.nxtbook.com/nxtbooks/morningstar/advisor_20120809
https://www.nxtbook.com/nxtbooks/morningstar/advisor_20120607
https://www.nxtbook.com/nxtbooks/morningstar/advisor_20120405
https://www.nxtbook.com/nxtbooks/morningstar/investorconference2012
https://www.nxtbook.com/nxtbooks/morningstar/advisor_20120203
https://www.nxtbook.com/nxtbooks/morningstar/advisor_20121201
https://www.nxtbook.com/nxtbooks/morningstar/advisor_20111011
https://www.nxtbook.com/nxtbooks/morningstar/advisor_20110809
https://www.nxtbook.com/nxtbooks/morningstar/advisor_20110607
https://www.nxtbook.com/nxtbooks/morningstar/advisor_20110405
https://www.nxtbook.com/nxtbooks/morningstar/advisor_20110203
https://www.nxtbook.com/nxtbooks/morningstar/advisor_20111201
https://www.nxtbook.com/nxtbooks/morningstar/advisor_20101011
https://www.nxtbook.com/nxtbooks/morningstar/advisor_20100809_lincoln
https://www.nxtbook.com/nxtbooks/morningstar/advisor_20100809
https://www.nxtbook.com/nxtbooks/morningstar/advisor_20100607_lincoln
https://www.nxtbook.com/nxtbooks/morningstar/advisor_20100607
https://www.nxtbook.com/nxtbooks/morningstar/advisor_20100405_lincoln
https://www.nxtbook.com/nxtbooks/morningstar/advisor_20100405
https://www.nxtbook.com/nxtbooks/morningstar/advisor_20100203
https://www.nxtbook.com/nxtbooks/morningstar/advisor_20101201
https://www.nxtbook.com/nxtbooks/morningstar/advisor_20091011
https://www.nxtbook.com/nxtbooks/morningstar/advisor_20090809
https://www.nxtbook.com/nxtbooks/morningstar/advisor_20090607
https://www.nxtbook.com/nxtbooks/morningstar/advisor_20090405
https://www.nxtbook.com/nxtbooks/morningstar/advisor_20090203
https://www.nxtbook.com/nxtbooks/morningstar/advisor_2008fall
https://www.nxtbook.com/nxtbooks/morningstar/advisor_2008summer
https://www.nxtbook.com/nxtbooks/morningstar/advisor_2007spring
https://www.nxtbook.com/nxtbooks/morningstar/advisor_2007fall
https://www.nxtbook.com/nxtbooks/morningstar/advisor_2007summer
https://www.nxtbook.com/nxtbooks/morningstar/advisor_2008spring
https://www.nxtbook.com/nxtbooks/morningstar/advisor_2008catalog
https://www.nxtbook.com/nxtbooks/morningstar/advisor_2008winter
https://www.nxtbookmedia.com