IBM Systems Magazine, Power Systems --- IBM i digital edition, January 2009 - S10

RVI Takes the Paper Out of Zwilling J.A. Henckels’ Paperwork For more than 275 years, the Zwilling J.A. Henckels trademark has been recognized globally as the standard for high-quality kitchen products. The brand has a long tradition of using innovative technologies and craftsmanship to introduce new products to the market including forged, stamped, and “never-needs-sharpening” cutlery, ﬂatware and scissors along with classic cookware and a variety of other everyday kitchen gadgets. The company is headquartered in Solingen, Germany, and has worldwide operations including its major U.S. distribution center located in Hawthorne, N.Y. Zwilling J.A. Henckels kitchen products are sold in more than 100 countries through most major retailers. As such, the company interacts with many different vendors, suppliers, customers, shippers and ofﬁce employees worldwide. Even though EDI is used extensively for the ordering process, every transaction still generates paperwork, which is then processed and eventually archived at various locations. A customer service inquiry on shipment status may require a document retrieval from the warehouse. Researching a credit dispute involves gathering the appropriate documents for resolution. Vendor invoices cannot be approved for payment until all relevant documents have been reviewed. All of this means that many people access a lot of paper to process many transactions on a daily basis. Zwilling J.A. Henckels was seeking a more practical and efﬁcient alternative to creating, handling and storing their paperwork to meet their growing business volumes. Cutting-edge technology sharpens J.A. Henckels’ competitive edge. REAL VISION SOFTWARE P.O. Box 12958 Alexandria, LA 71315 davew@realvisionsoftware.com www.realvisionsoftware.com FF “ Our philosophy is start simple, make it work, and gradually expand—RVI does just that. –John Henkel, CFO and VP operations, Zwilling J.A. Henckels ” Visit us online at www.realvisionsoftware.com for an RVI white paper and self-assessment. Zwilling J.A. Henckels runs i-based ASW software from International Business Systems (IBS) for their core business needs. The customer values the “one-stopshopping” approach that IBS provides when it comes to selecting third-party applications to successfully interface with the software. As a certiﬁed reseller of Real Vision Imaging (RVI), IBS recommended using RVI to take the paper out of Zwilling J.A. Henckels’ paperwork. Digitizing paper documents (and other business content) allows information to be instantly accessed by anyone from anyplace at anytime. RVI brings content together, gets it under control, helps manage it better, minimizes audit and compliance exposures and protects against catastrophic losses. RVI met the three important criteria that Zwilling J.A. Henckels was looking for in a document imaging solution. First, the company wanted an i-based system for ease of interfacing with the IBS software. Second, the company wanted a comprehensive solution that could expand to accommodate workﬂow requirements, Internet support and archiving other business content such as reports, spool ﬁles and PC ﬁles. Finally, RVI’s pricing structure with no user-based fees, no secondary charges for scanning or indexing and no expensive add-on modules made it quite affordable. Accounting, Shipping, Receiving and Customer Service all beneﬁt from using RVI today. 10 i ON BUSINESS

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IBM Systems Magazine, Power Systems --- IBM i digital edition, January 2009

Table of Contents for the Digital Edition of IBM Systems Magazine, Power Systems --- IBM i digital edition, January 2009