International Educator - November/December 2012 - S-6

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EDUCATOR
H E A LT H & I N S U R A N C E S U P P L E M E N T

International

Other types of cancellation coverage can apply to the individual traveler. Sometimes a significant life event—such as the death of a parent or a serious personal illness—forces a student to withdraw from a program at the last minute, risking loss of any prepaid tuition and fees (especially if to a third party). Individual cancellation policies are often designed to cover a wide variety of personal circumstances that may occur prior to departure or while the program is underway. Also, keep in mind that a policy can be purchased by the institution on behalf of all enrolled participants, or offered directly to the individual traveler. In the latter case, the carrier will likely charge a one-time fee for customizing a portal that can be linked to your institution’s website.

scenarios where the potential for significant loss would be much higher. “Being that we are a private institution, we recognized that just the loss of tuition alone could be substantial for students,” he said. “We were particularly worried about students on financial aid, because depending on the timing of the cancellation they would be expected to return [the money].” This concern relates to a fairly standard institutional practice associated with the distribution of federal funds for academic programs or experiences that are subsequently cancelled. Hayes also offered tips for getting started. “First,” he said, “Work with your risk manager.” He continued by explaining that while a study abroad staff member is likely the expert on enrollment data, cancellation history, and programmatic risk tolerance, a risk manager can direct the negotiation process, and in the final stages, review potential contracts to make sure they meet all institutional requirements. Initially, while preparing all the data requested by potential carriers to be able to receive an accurate quote, AU sought out the broadest coverage possible. But in order to keep premiums as low as possible, they began to settle on a plan covering only post-departure cancellations. The proposed policy also includes a coinsurance feature of 50 percent so that coverage “caps out” at half of a semester’s tuition. AU requested this feature because the institution concluded that its main risk was in the first twothirds of a trip; the closer a cancellation occurs to the program’s end date the less coverage they would need. “It has been a long, drawn out process,” Hayes admitted. Given this type of coverage is new to the field, Hayes had to spend a lot of time educating the carrier about their program operations and, in particular, that these types of cancellations are relatively rare given AU’s tolerance for risk. He also stated that they had to read each new quote very carefully, because the documents were not very thoroughly edited when the terms, particularly exclusions, were changed. “So,” he added, “It’s critical to conduct a detailed policy review of each new version.” At press, American University is still negotiating with the carrier, but the institution is hoping to settle on a policy that provides the desired coverage at a cost between $100.00 and $130.00 per student,

One University’s Journey
Mark Hayes, associate director, American University (AU) Abroad in Washington, D.C., has been negotiating cancellation coverage for his institution since early 2012. Hayes stated that while the timing of evacuations from Egypt and Japan in 2011 minimized students’ financial losses, the experience caused AU to think about other

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Table of Contents for the Digital Edition of International Educator - November/December 2012

International Educator - November/December 2012
Table of Contents
From the Editors
In Brief
Voices
Transforming Lives
Local Connections
Juniata College Faculty Discovered the World and Students Followed
Partnering
Forum
In Focus
Health and Insurance Supplement
International Educator - November/December 2012 - International Educator - November/December 2012
International Educator - November/December 2012 - Cover2
International Educator - November/December 2012 - Table of Contents
International Educator - November/December 2012 - From the Editors
International Educator - November/December 2012 - 3
International Educator - November/December 2012 - In Brief
International Educator - November/December 2012 - 5
International Educator - November/December 2012 - 6
International Educator - November/December 2012 - 7
International Educator - November/December 2012 - 8
International Educator - November/December 2012 - 9
International Educator - November/December 2012 - Voices
International Educator - November/December 2012 - 11
International Educator - November/December 2012 - 12
International Educator - November/December 2012 - 13
International Educator - November/December 2012 - Transforming Lives
International Educator - November/December 2012 - 15
International Educator - November/December 2012 - 16
International Educator - November/December 2012 - 17
International Educator - November/December 2012 - 18
International Educator - November/December 2012 - 19
International Educator - November/December 2012 - 20
International Educator - November/December 2012 - 21
International Educator - November/December 2012 - 22
International Educator - November/December 2012 - 23
International Educator - November/December 2012 - 24
International Educator - November/December 2012 - 25
International Educator - November/December 2012 - Local Connections
International Educator - November/December 2012 - 27
International Educator - November/December 2012 - 28
International Educator - November/December 2012 - 29
International Educator - November/December 2012 - 30
International Educator - November/December 2012 - 31
International Educator - November/December 2012 - 32
International Educator - November/December 2012 - 33
International Educator - November/December 2012 - Juniata College Faculty Discovered the World and Students Followed
International Educator - November/December 2012 - 35
International Educator - November/December 2012 - 36
International Educator - November/December 2012 - 37
International Educator - November/December 2012 - 38
International Educator - November/December 2012 - 39
International Educator - November/December 2012 - Partnering
International Educator - November/December 2012 - 41
International Educator - November/December 2012 - 42
International Educator - November/December 2012 - 43
International Educator - November/December 2012 - Forum
International Educator - November/December 2012 - 45
International Educator - November/December 2012 - 46
International Educator - November/December 2012 - 47
International Educator - November/December 2012 - In Focus
International Educator - November/December 2012 - Cover3
International Educator - November/December 2012 - Cover4
International Educator - November/December 2012 - Health and Insurance Supplement
International Educator - November/December 2012 - S-Cover2
International Educator - November/December 2012 - S-1
International Educator - November/December 2012 - S-2
International Educator - November/December 2012 - S-3
International Educator - November/December 2012 - S-4
International Educator - November/December 2012 - S-5
International Educator - November/December 2012 - S-6
International Educator - November/December 2012 - S-7
International Educator - November/December 2012 - S-8
International Educator - November/December 2012 - S-9
International Educator - November/December 2012 - S-10
International Educator - November/December 2012 - S-11
International Educator - November/December 2012 - S-12
International Educator - November/December 2012 - S-13
International Educator - November/December 2012 - S-14
International Educator - November/December 2012 - S-15
International Educator - November/December 2012 - S-16
International Educator - November/December 2012 - S-17
International Educator - November/December 2012 - S-18
International Educator - November/December 2012 - S-19
International Educator - November/December 2012 - S-20
International Educator - November/December 2012 - S-Cover3
International Educator - November/December 2012 - S-Cover4
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