International Educator - January/February 2018 - 30

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EDUCATION ABROAD
By Janet Hulstrand

Controlling the Message
How to Manage Communications During Emergencies Abroad
GREG MALVEAUX , an English professor and the collegewide coordinator of study abroad at

Montgomery College in Maryland, remembers getting the news: A major earthquake in New
Zealand had demolished the campus where a Montgomery County student was studying.

But thanks to the omnipresence of mobile phones
and the college's policy of assigning an in-country
adviser to all education abroad students, "I communicated with the foreign adviser and administrators, and
quickly learned that [the student] was safe," Malveaux
says. "Then we all worked together to figure out where
he could be relocated to complete his study abroad. The
communication between the three of us immediately
after the disaster allowed us to create a new arrangement that we were all comfortable with, and the student
was able to complete his studies about 100 miles away,
at another institution."
With proper planning and leveraging 24/7 communication tools, college administrators are proactively and
effectively minimizing panic and collaborating to ensure
the safety of students during emergencies.

30  

INTERNATIONAL EDUCATOR J A N.+ F E B .18

Managing the Message
"The ubiquity of information about events around the
world is certainly a double-edged sword," says Geoffrey
Bradshaw, director of international education at
Madison Area Technical College in Wisconsin. "On the
one hand, the ability of study abroad staff to monitor
locations remotely is vastly improved. We are now able
to get breaking reports around the globe for nearly any
location where we are running programs. We have a
better day-to-day picture of what our students are doing
abroad, and we can get safety updates from them in an
emergency. But it also ramps up expectations regarding
the speed with which we are expected to know about
and intervene in any situation." 
Bradshaw says that a good emergency plan or set of
procedures can't be just a static document. "It needs to



Table of Contents for the Digital Edition of International Educator - January/February 2018

From the Desk of
Frontlines
In Brief
Global Spotlight: Malaysia
Quick Questions
Feature: Recruiting Farther Upstream: U.S. Institutions Are Exploring New Opportunities Among International High School Students
Feature: CASE STUDY: The Business of Global Engagement
Feature: Middle Class Rising: As the Number of Families with Discretionary Income Grows, So Do Prospects for More International Students
Education Abroad
International Student Affairs
International Enrollment
International Education Leadership
Forum
In Focus
Feature: Minimizing Risk, Maximizing Results
Advertiser Listings & Index
International Educator - January/February 2018 - BB1
International Educator - January/February 2018 - BB2
International Educator - January/February 2018 - Cover1
International Educator - January/February 2018 - Cover2
International Educator - January/February 2018 - 1
International Educator - January/February 2018 - 2
International Educator - January/February 2018 - 3
International Educator - January/February 2018 - 4
International Educator - January/February 2018 - 5
International Educator - January/February 2018 - 6
International Educator - January/February 2018 - 7
International Educator - January/February 2018 - From the Desk of
International Educator - January/February 2018 - Frontlines
International Educator - January/February 2018 - In Brief
International Educator - January/February 2018 - 11
International Educator - January/February 2018 - 12
International Educator - January/February 2018 - 13
International Educator - January/February 2018 - Global Spotlight: Malaysia
International Educator - January/February 2018 - 15
International Educator - January/February 2018 - Quick Questions
International Educator - January/February 2018 - 17
International Educator - January/February 2018 - Feature: Recruiting Farther Upstream: U.S. Institutions Are Exploring New Opportunities Among International High School Students
International Educator - January/February 2018 - 19
International Educator - January/February 2018 - 20
International Educator - January/February 2018 - 21
International Educator - January/February 2018 - Feature: CASE STUDY: The Business of Global Engagement
International Educator - January/February 2018 - 23
International Educator - January/February 2018 - 24
International Educator - January/February 2018 - 25
International Educator - January/February 2018 - Feature: Middle Class Rising: As the Number of Families with Discretionary Income Grows, So Do Prospects for More International Students
International Educator - January/February 2018 - 27
International Educator - January/February 2018 - 28
International Educator - January/February 2018 - 29
International Educator - January/February 2018 - Education Abroad
International Educator - January/February 2018 - 31
International Educator - January/February 2018 - International Student Affairs
International Educator - January/February 2018 - 33
International Educator - January/February 2018 - International Enrollment
International Educator - January/February 2018 - 35
International Educator - January/February 2018 - International Education Leadership
International Educator - January/February 2018 - 37
International Educator - January/February 2018 - Forum
International Educator - January/February 2018 - 39
International Educator - January/February 2018 - In Focus
International Educator - January/February 2018 - Cover3
International Educator - January/February 2018 - Cover4
International Educator - January/February 2018 - SCover1
International Educator - January/February 2018 - SCover2
International Educator - January/February 2018 - S3
International Educator - January/February 2018 - Feature: Minimizing Risk, Maximizing Results
International Educator - January/February 2018 - S5
International Educator - January/February 2018 - S6
International Educator - January/February 2018 - S7
International Educator - January/February 2018 - S8
International Educator - January/February 2018 - S9
International Educator - January/February 2018 - Advertiser Listings & Index
International Educator - January/February 2018 - SCover3
International Educator - January/February 2018 - SCover4
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