International Educator - July/August 2018 - 49

SHUTTERSTOCK / SEAN PAVONE

At Appalachian State University in Boone, North Carolina,
staff in the International Student and Scholar Services
Department utilize both technology and a double-review
system to ensure immigration forms are error free.

quickly to the problematic issues for large numbers of students,
external peers and colleagues through message boards or on more
and ensure that we take the necessary action on those SEVIS
individualized settings to help address issues.
records where we have all of the necessary information. That
enables us to have several people working on urgent problems in
Accessing Existing Resources
very short order," Bowen explains.
There is a wide array of resources that assist in detail masChecking and rechecking data and work is also critical, Julian
tery, international educators say. Keeping abreast of regulatory
says. At Appalachian State University, for example, the processing
changes-through resources like NAFSA's Advisers Manual 360
of key immigration-related forms always includes a second pair of
(AM 360) and the regulatory information web page where staff
eyes to review each form, providing accountability and an opporfollow changes and post notices-is essential for international
tunity to catch errors.
student and scholar advisers, Julian says.
Some international educators rely on simple checklists and
"A good example was the most recent iterations of the travel
extensive notes from working and engaging with students and
ban," Julian says. "Within hours of each iteration, there was a
other service populations.
succinct summary on the NAFSA regulatory pages regarding how
"We keep detailed notes on our work with each student and
[the ban] applies to students from certain countries and different
make sure we share notes as needed in our department," says
immigration statuses and visas. NAFSA helped us get a handle on
Yazdani. "That way we are each other's backup. We have checklists that quickly."
for actions needed on files. We keep a database for each student
Many international educators value NAFSA's AM 360 as
where we share notes on what needs to be done for each student
an essential tool that should be frequently consulted. That is
and where we are in the process. It otherwise is too easy to leave
particularly the case, Julian says, for international educators at
something out with major consequences for the student."
smaller HEIs or HEIs with smaller contingents of international
Yazdani says that lists and documentation are particularly
students-like Appalachian State University-who see issues
important for smaller institutions that have fewer staff memless frequently.
bers and often must multitask. One common"It is very difficult to recall the regulations
sense practice she put into place at Red Rocks
properly," Julian says. "The Adviser's Manual is
Community College is making sure that any
invaluable because it is an encyclopedic resource
RESOURCES
paperwork or relevant information about a stuthat gets updated constantly. I continuously use it."
Regulatory Information
dent is filed away immediately.
Maintaining control over the details is as much
bit.ly/IE-compliance
At IU, Bowen says that while technology plays
a state of mind as it is a collection of resources
Adviser's Manual 360
a critical role in ensuring accuracy and mastering
or processes, he is quick to add. "We need to use
bit.ly/IE-AM
details, the effects of actively listening and intereach opportunity to look at things with fresh
For information on NAFSA
acting with the served population and colleagues
eyes," Julian says. n
listservs, message boards,
on a personalized basis are no less critical.
workshops, and other
resources, visit nafsa.org.
Another practical resource for many pracDAVID TOBENKIN is a freelance writer based in the
greater Washington, D.C., area.
titioners, Julian says, is reliance on the input of
J U L + AU G . 2018 INTERNATIONAL EDUCATOR

49  


http://www.bit.ly/IE-compliance http://www.bit.ly/IE-AM http://www.nafsa.org

Table of Contents for the Digital Edition of International Educator - July/August 2018

From the Desk of
In Brief
Global Spotlight: Brazil
Quick Questions
Feature: A Shock to the System
Feature: Something Old, Something New
Feature: Building on Strengths
Feature: Weathering the Storm
Education Abroad
International Student Affairs
International Enrollment
International Education Leadership
Forum
In Focus
International Educator - July/August 2018 - Cover1
International Educator - July/August 2018 - Cover2
International Educator - July/August 2018 - GF1
International Educator - July/August 2018 - GF2
International Educator - July/August 2018 - GF3
International Educator - July/August 2018 - 2
International Educator - July/August 2018 - 3
International Educator - July/August 2018 - 4
International Educator - July/August 2018 - 5
International Educator - July/August 2018 - 6
International Educator - July/August 2018 - 7
International Educator - July/August 2018 - From the Desk of
International Educator - July/August 2018 - In Brief
International Educator - July/August 2018 - 10
International Educator - July/August 2018 - 11
International Educator - July/August 2018 - 12
International Educator - July/August 2018 - 13
International Educator - July/August 2018 - 14
International Educator - July/August 2018 - Global Spotlight: Brazil
International Educator - July/August 2018 - Quick Questions
International Educator - July/August 2018 - 17
International Educator - July/August 2018 - Feature: A Shock to the System
International Educator - July/August 2018 - 19
International Educator - July/August 2018 - 20
International Educator - July/August 2018 - 21
International Educator - July/August 2018 - 22
International Educator - July/August 2018 - 23
International Educator - July/August 2018 - Feature: Something Old, Something New
International Educator - July/August 2018 - 25
International Educator - July/August 2018 - 26
International Educator - July/August 2018 - 27
International Educator - July/August 2018 - 28
International Educator - July/August 2018 - 29
International Educator - July/August 2018 - 30
International Educator - July/August 2018 - 31
International Educator - July/August 2018 - Feature: Building on Strengths
International Educator - July/August 2018 - 33
International Educator - July/August 2018 - 34
International Educator - July/August 2018 - 35
International Educator - July/August 2018 - 36
International Educator - July/August 2018 - 37
International Educator - July/August 2018 - Feature: Weathering the Storm
International Educator - July/August 2018 - 39
International Educator - July/August 2018 - 40
International Educator - July/August 2018 - 41
International Educator - July/August 2018 - 42
International Educator - July/August 2018 - 43
International Educator - July/August 2018 - Education Abroad
International Educator - July/August 2018 - 45
International Educator - July/August 2018 - 46
International Educator - July/August 2018 - 47
International Educator - July/August 2018 - International Student Affairs
International Educator - July/August 2018 - 49
International Educator - July/August 2018 - International Enrollment
International Educator - July/August 2018 - 51
International Educator - July/August 2018 - International Education Leadership
International Educator - July/August 2018 - 53
International Educator - July/August 2018 - Forum
International Educator - July/August 2018 - 55
International Educator - July/August 2018 - In Focus
International Educator - July/August 2018 - Cover3
International Educator - July/August 2018 - Cover4
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